BFC Shielded Copper Tape Instrumentation, HART

Copper tape shielded instrumentation cable

Instrumentation Cable; Copper Tape Shielded; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Conductors; PVC/PVC/PVC; Flame Retardant; +70°C

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Copper Tape Shielded Instrumentation Cable (BFC) 300V NBR 10300

Number of Drivers:

Construction:

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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Innovcable Instrumentation Cable: Precision and Safety for IndustryDeveloped for the most demanding industrial applications, our cable guarantees the transmission of analog and digital signals with maximum reliability. Its robust construction ensures superior performance and total protection against interference in any environment.

High Security: This flame-retardant and self-extinguishing compound offers maximum fire protection and is resistant to chemicals, moisture, and UV rays.
Pure and Stable Transmission: Shielding with copper tape and 100% virgin copper conductors ensures a clean signal, without loss and free from electromagnetic interference.
Wide Compatibility: Ideal for Hart protocol (4-20mA), digital signals and point-to-point instrumentation, connecting sensors, meters and relays with total efficiency.
Robust Construction for Industry: Excellent flexibility and high-quality materials that withstand the harshest conditions, ensuring a long service life and simplified installation.
Quality and Performance Guaranteed: This product is 100% Brazilian-made, manufactured under strict quality standards to ensure lower ohmic resistance and maximum operational efficiency.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios or quartets.
Twist pitch: 50 to 65mm
Separator made of polyester tape.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Copper tape shielding.
Thermoplastic compound covering based on polyvinyl chloride (PVC/ST1).

DETAILS

Benefits

Reliable Transmission: Conductors made of 100% pure electrolytic copper for maximum conductivity.
Electromagnetic Protection: Efficient shielding with copper tape ensures a signal free from interference.
Flame Retardant Safety: Self-extinguishing PVC compound that meets the NBR NM IEC 60332-3-23 standard.
High Flexibility: Excellent malleability that facilitates field installation and optimizes assembly time.
Long Service Life: Resistance to chemicals, moisture, and UV rays in industrial environments.
Wide Compatibility: Ideal for analog (4-20mA), digital signals and Hart communication protocol.
Safe Isolation: Designed for 300V voltage, offering protection and reliability to instruments.
Easy Identification: Pairs, trios, or quads with distinct colors that streamline connection and maintenance.
National Product: Made entirely in Brazil, guaranteeing quality and specialized technical support.
Robust Construction: PVC sheathing that provides mechanical protection for fixed installations.

Applications

Industrial Automation: Connecting sensors, transducers, and actuators in automated processes.
Measurement Systems: Connection of flow, pressure, temperature and level meters.
Process Control: Analog signal transmission (4-20mA) for PLCs and control systems.
Networks with HART Protocol: Field installations for communication with smart instruments.
Circuit Activation: Power supply and control of relays, contactors, and other electronic components.
Control Panels: Interconnection of pushbuttons, indicators, and human-machine interfaces (HMIs).
Petrochemical Industry: Instrumentation circuits in areas requiring chemical resistance.
Sanitation Sector: Instrumentation in water and wastewater treatment plants.
Food Industry: Sensor connections in production and packaging lines.
Sugar and Ethanol Plants: Transmission of signals for process control in the plant.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Product type	Instrumentation cable with copper tape shielding (BFC).
Reference Model	INNOVCABLE SB FC 300V NBR 10300
General Electrical Parameters
Insulation Voltage	300V
Supported Protocols	Hart protocol (4-20mA), digital signals and point-to-point instrumentation.
Routine Tests	Electrical resistance of the conductor at 20°C, Alternating current voltage, Insulation resistance.
Product Design
Conductor Material	Bare electrolytic copper wires, soft temper (99,90% purity).
String Class	Class 2, according to NBR NM 280.
Vein Isolation	Thermoplastic compound based on polyvinyl chloride (PVC/A).
Drivers' Meeting	Conductors gathered in pairs, trios, or quartets.
Twisting Step	50 to 65mm.
Road Color Code	Pairs: Black and White; Trios: Black, White, and Red.
Separator	Polyester tape.
Communication Cable	Optional, consisting of a 0,50mm² conductor, PVC/A insulation in blue.
Intermediate Cover	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
shielding	Copper tape.
External Cover	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Product characteristics
Application Area	Fixed installations, analog (4-20mA) and digital signal transmission, point-to-point instrumentation, Hart protocol, connections of various sensors and meters, relay power supply in industrial environments.
Flexibility	Excellent flexibility.
Maximum Conductor Temperature	70°C in continuous operation.
Flame Retardant	Yes, it is flame retardant and self-extinguishing.
UV resistant	Yes.
Chemical Resistance	Resistant to chemicals and moisture.
Construction Options (Upon Request)
Conductor	Tinned copper or Class 5 stringing for high flexibility.
Insulation Materials	PVC/E (105°C), XLPE (90°C or 125°C), HEPR (90°C), PE (80°C).
Cover and Backing Materials	PE, PVC/E, PVC/ST2, special PVC (resistant to oils and greases), LSZH (non-halogenated compound).
Special Applications	Perfectly cylindrical cover for cable gland applications in classified areas (Ex).
Applicable Standards
Home	NBR 10300
Drivers	ABNT/MERCOSUL: NM-280 and NM-IEC 60228
Flame Propagation	NBR NM IEC 60332-3-23, category B
Other	NBR 6812 and NBR 6251

Specific Electrical Parameters by Section
Nominal Section (mm²)	Maximum Electrical Resistance (Ω/km)	Minimum Insulation Resistance (MΩ/km)	Mutual Capacitance (nF/km)	Mutual Inductance (mH/km)
0,50	37,08	55	150	0,34
0,75	25,24	47	169	0,32
1,00	18,64	43	180	0,31
1,50	12,46	37	199	0,29
2,50	7,63	40	188	0,30

DIMENSIONAL TABLE

Type	Nominal Section (mm²)	Number of Elements	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
Even	0,5	1	8,52	120,55	37,08	150	0,34	55
Even	0,5	2	9,26	148	37,08	150	0,34	55
Even	0,5	3	12,15	212,09	37,08	150	0,34	55
Even	0,5	4	12,52	237,65	37,08	150	0,34	55
Even	0,5	5	12,94	255,69	37,08	150	0,34	55
Even	0,5	6	13,72	283,32	37,08	150	0,34	55
Even	0,5	7	14,4	309,87	37,08	150	0,34	55
Even	0,5	8	15,48	356,55	37,08	150	0,34	55
Even	0,5	9	16,09	386,95	37,08	150	0,34	55
Even	0,5	10	16,66	407,6	37,08	150	0,34	55
Even	0,5	11	17,43	437,48	37,08	150	0,34	55
Even	0,5	12	17,94	466,26	37,08	150	0,34	55
Even	0,5	13	18,45	486,2	37,08	150	0,34	55
Even	0,5	14	18,93	518,73	37,08	150	0,34	55
Even	0,5	15	19,41	538,03	37,08	150	0,34	55
Even	0,5	16	19,86	565,81	37,08	150	0,34	55
Even	0,5	17	20,29	584,13	37,08	150	0,34	55
Even	0,5	18	20,73	602,76	37,08	150	0,34	55
Even	0,5	19	21,34	640,91	37,08	150	0,34	55
Even	0,5	20	21,75	663,52	37,08	150	0,34	55
Even	0,5	21	22,14	685,78	37,08	150	0,34	55
Even	0,5	22	22,52	712,45	37,08	150	0,34	55
Even	0,5	23	22,89	729,99	37,08	150	0,34	55
Even	0,5	24	23,26	756,32	37,08	150	0,34	55
Even	0,5	25	23,88	800,14	37,08	150	0,34	55
Even	0,75	1	8,94	133,37	25,24	169	0,32	47
Even	0,75	2	9,77	167,93	25,24	169	0,32	47
Even	0,75	3	13	243,54	25,24	169	0,32	47
Even	0,75	4	13,42	275,46	25,24	169	0,32	47
Even	0,75	5	13,89	303,57	25,24	169	0,32	47
Even	0,75	6	14,76	334,78	25,24	169	0,32	47
Even	0,75	7	15,53	368,34	25,24	169	0,32	47
Even	0,75	8	16,68	423,24	25,24	169	0,32	47
Even	0,75	9	17,37	460,58	25,24	169	0,32	47
Even	0,75	10	18	488,06	25,24	169	0,32	47
Even	0,75	11	18,84	525,52	25,24	169	0,32	47
Even	0,75	12	19,41	561,05	25,24	169	0,32	47
Even	0,75	13	19,98	587,73	25,24	169	0,32	47
Even	0,75	14	20,52	626,92	25,24	169	0,32	47
Even	0,75	15	21,05	652,89	25,24	169	0,32	47
Even	0,75	16	21,56	687,29	25,24	169	0,32	47
Even	0,75	17	22,03	712,16	25,24	169	0,32	47
Even	0,75	18	22,53	737,37	25,24	169	0,32	47
Even	0,75	19	23,19	783,02	25,24	169	0,32	47
Even	0,75	20	23,64	812,16	25,24	169	0,32	47
Even	0,75	21	24,08	840,92	25,24	169	0,32	47
Even	0,75	22	24,51	874,08	25,24	169	0,32	47
Even	0,75	23	24,93	898,07	25,24	169	0,32	47
Even	0,75	24	25,34	930,85	25,24	169	0,32	47
Even	0,75	25	25,98	982,98	25,24	169	0,32	47
Even	1	1	9,29	145,01	18,64	180	0,31	43
Even	1	2	10,2	186,36	18,64	180	0,31	43
Even	1	3	13,72	272,5	18,64	180	0,31	43
Even	1	4	14,18	310,57	18,64	180	0,31	43
Even	1	5	14,69	345,32	18,64	180	0,31	43
Even	1	6	15,64	383	18,64	180	0,31	43
Even	1	7	16,48	423,25	18,64	180	0,31	43
Even	1	8	17,69	485,89	18,64	180	0,31	43
Even	1	9	18,45	529,88	18,64	180	0,31	43
Even	1	10	19,13	563,91	18,64	180	0,31	43
Even	1	11	20,03	608,56	18,64	180	0,31	43
Even	1	12	20,66	650,57	18,64	180	0,31	43
Even	1	13	21,28	683,74	18,64	180	0,31	43
Even	1	14	21,86	729,34	18,64	180	0,31	43
Even	1	15	22,44	761,72	18,64	180	0,31	43
Even	1	16	23	802,5	18,64	180	0,31	43
Even	1	17	23,52	833,68	18,64	180	0,31	43
Even	1	18	24,05	865,24	18,64	180	0,31	43
Even	1	19	24,76	918,02	18,64	180	0,31	43
Even	1	20	25,25	953,46	18,64	180	0,31	43
Even	1	21	25,73	988,48	18,64	180	0,31	43
Even	1	22	26,2	1027,91	18,64	180	0,31	43
Even	1	23	26,65	1058,13	18,64	180	0,31	43
Even	1	24	27,1	1097,14	18,64	180	0,31	43
Even	1	25	27,76	1157,08	18,64	180	0,31	43
Even	1,5	1	9,85	164,7	12,46	199	0,29	37
Even	1,5	2	10,87	218,14	12,46	199	0,29	37
Even	1,5	3	14,86	322,24	12,46	199	0,29	37
Even	1,5	4	15,37	371,38	12,46	199	0,29	37
Even	1,5	5	15,95	417,35	12,46	199	0,29	37
Even	1,5	6	17,02	467,2	12,46	199	0,29	37
Even	1,5	7	17,97	519,4	12,46	199	0,29	37
Even	1,5	8	19,29	595,6	12,46	199	0,29	37
Even	1,5	9	20,14	651,45	12,46	199	0,29	37
Even	1,5	10	20,92	697,17	12,46	199	0,29	37
Even	1,5	11	21,91	754,54	12,46	199	0,29	37
Even	1,5	12	22,61	808,13	12,46	199	0,29	37
Even	1,5	13	23,32	852,89	12,46	199	0,29	37
Even	1,5	14	23,97	909,98	12,46	199	0,29	37
Even	1,5	15	24,63	953,84	12,46	199	0,29	37
Even	1,5	16	25,26	1006,06	12,46	199	0,29	37
Even	1,5	17	25,85	1048,56	12,46	199	0,29	37
Even	1,5	18	26,45	1091,5	12,46	199	0,29	37
Even	1,5	19	27,22	1156,88	12,46	199	0,29	37
Even	1,5	20	27,78	1203,63	12,46	199	0,29	37
Even	1,5	21	28,32	1249,91	12,46	199	0,29	37
Even	1,5	22	28,85	1300,59	12,46	199	0,29	37
Even	1,5	23	29,36	1342,01	12,46	199	0,29	37
Even	1,5	24	29,87	1392,22	12,46	199	0,29	37
Even	1,5	25	30,56	1465,83	12,46	199	0,29	37
Even	2,5	1	11,58	220,05	7,63	188	0,3	40
Even	2,5	2	12,97	305,55	7,63	188	0,3	40
Even	2,5	3	18,37	459,7	7,63	188	0,3	40
Even	2,5	4	19,07	537,81	7,63	188	0,3	40
Even	2,5	5	19,86	613,18	7,63	188	0,3	40
Even	2,5	6	21,31	695,39	7,63	188	0,3	40
Even	2,5	7	22,59	779,2	7,63	188	0,3	40
Even	2,5	8	24,23	892	7,63	188	0,3	40
Even	2,5	9	25,39	979,2	7,63	188	0,3	40
Even	2,5	10	26,44	1055,81	7,63	188	0,3	40
Even	2,5	11	27,71	1147,15	7,63	188	0,3	40
Even	2,5	12	28,66	1231,29	7,63	188	0,3	40
Even	2,5	13	29,62	1306,59	7,63	188	0,3	40
Even	2,5	14	30,51	1393,9	7,63	188	0,3	40
Even	2,5	15	31,4	1467,99	7,63	188	0,3	40
Even	2,5	16	32,25	1550,27	7,63	188	0,3	40
Even	2,5	17	33,05	1622,51	7,63	188	0,3	40
Even	2,5	18	33,87	1695,35	7,63	188	0,3	40
Even	2,5	19	34,84	1794,37	7,63	188	0,3	40
Even	2,5	20	35,6	1870,8	7,63	188	0,3	40
Even	2,5	21	36,32	1946,6	7,63	188	0,3	40
Even	2,5	22	37,05	2026,8	7,63	188	0,3	40
Even	2,5	23	37,74	2097,57	7,63	188	0,3	40
Even	2,5	24	38,43	2177,14	7,63	188	0,3	40
Even	2,5	25	39,21	2287,67	7,63	188	0,3	40
suits	0,5	1	8,8	127,59	37,08	150	0,34	55
suits	0,5	2	10,88	171,28	37,08	150	0,34	55
suits	0,5	3	12,15	225,84	37,08	150	0,34	55
suits	0,5	4	13,44	263,96	37,08	150	0,34	55
suits	0,5	5	14,3	294,42	37,08	150	0,34	55
suits	0,5	6	15,2	323,71	37,08	150	0,34	55
suits	0,5	7	16,01	355,91	37,08	150	0,34	55
suits	0,5	8	17,19	409,04	37,08	150	0,34	55
suits	0,5	9	17,91	445,01	37,08	150	0,34	55
suits	0,5	10	18,58	471,22	37,08	150	0,34	55
suits	0,5	11	19,44	507,05	37,08	150	0,34	55
suits	0,5	12	20,06	541,43	37,08	150	0,34	55
suits	0,5	13	20,64	566,63	37,08	150	0,34	55
suits	0,5	14	21,2	604,57	37,08	150	0,34	55
suits	0,5	15	21,75	629,14	37,08	150	0,34	55
suits	0,5	16	22,28	662,17	37,08	150	0,34	55
suits	0,5	17	22,79	685,91	37,08	150	0,34	55
suits	0,5	18	23,25	709,29	37,08	150	0,34	55
suits	0,5	19	23,99	753,93	37,08	150	0,34	55
suits	0,5	20	24,34	780,6	37,08	150	0,34	55
suits	0,5	21	24,87	808,84	37,08	150	0,34	55
suits	0,5	22	25,22	839,75	37,08	150	0,34	55
suits	0,5	23	25,75	863,42	37,08	150	0,34	55
suits	0,5	24	26,1	894,16	37,08	150	0,34	55
suits	0,5	25	27,05	947,61	37,08	150	0,34	55
suits	0,75	1	9,25	143,03	25,24	169	0,32	47
suits	0,75	2	11,58	197,55	25,24	169	0,32	47
suits	0,75	3	13	264,26	25,24	169	0,32	47
suits	0,75	4	14,44	312,01	25,24	169	0,32	47
suits	0,75	5	15,41	351,72	25,24	169	0,32	47
suits	0,75	6	16,41	390,65	25,24	169	0,32	47
suits	0,75	7	17,32	432,31	25,24	169	0,32	47
suits	0,75	8	18,59	496,21	25,24	169	0,32	47
suits	0,75	9	19,4	541,55	25,24	169	0,32	47
suits	0,75	10	20,15	577,03	25,24	169	0,32	47
suits	0,75	11	21,09	622,94	25,24	169	0,32	47
suits	0,75	12	21,78	666,5	25,24	169	0,32	47
suits	0,75	13	22,43	700,84	25,24	169	0,32	47
suits	0,75	14	23,06	747,88	25,24	169	0,32	47
suits	0,75	15	23,67	781,51	25,24	169	0,32	47
suits	0,75	16	24,26	823,57	25,24	169	0,32	47
suits	0,75	17	24,84	856,28	25,24	169	0,32	47
suits	0,75	18	25,35	888,59	25,24	169	0,32	47
suits	0,75	19	26,15	943,28	25,24	169	0,32	47
suits	0,75	20	26,54	978,75	25,24	169	0,32	47
suits	0,75	21	27,14	1015,97	25,24	169	0,32	47
suits	0,75	22	27,53	1055,65	25,24	169	0,32	47
suits	0,75	23	28,12	1088,28	25,24	169	0,32	47
suits	0,75	24	28,52	1127,77	25,24	169	0,32	47
suits	0,75	25	29,53	1192,45	25,24	169	0,32	47
suits	1	1	9,64	157,25	18,64	180	0,31	43
suits	1	2	12,18	222,09	18,64	180	0,31	43
suits	1	3	13,72	300,25	18,64	180	0,31	43
suits	1	4	15,29	357,31	18,64	180	0,31	43
suits	1	5	16,35	405,99	18,64	180	0,31	43
suits	1	6	17,45	454,22	18,64	180	0,31	43
suits	1	7	18,43	505,04	18,64	180	0,31	43
suits	1	8	19,78	579,21	18,64	180	0,31	43
suits	1	9	20,66	633,65	18,64	180	0,31	43
suits	1	10	21,48	678,12	18,64	180	0,31	43
suits	1	11	22,48	733,7	18,64	180	0,31	43
suits	1	12	23,24	786,18	18,64	180	0,31	43
suits	1	13	23,95	829,42	18,64	180	0,31	43
suits	1	14	24,63	885,3	18,64	180	0,31	43
suits	1	15	25,3	927,75	18,64	180	0,31	43
suits	1	16	25,95	978,61	18,64	180	0,31	43
suits	1	17	26,57	1020,06	18,64	180	0,31	43
suits	1	18	27,13	1061,08	18,64	180	0,31	43
suits	1	19	27,99	1125,43	18,64	180	0,31	43
suits	1	20	28,42	1169,49	18,64	180	0,31	43
suits	1	21	29,06	1215,45	18,64	180	0,31	43
suits	1	22	29,49	1263,71	18,64	180	0,31	43
suits	1	23	30,14	1305,08	18,64	180	0,31	43
suits	1	24	30,57	1353,13	18,64	180	0,31	43
suits	1	25	31,63	1428,47	18,64	180	0,31	43
suits	1,5	1	10,24	181,71	12,46	199	0,29	37
suits	1,5	2	13,11	264,85	12,46	199	0,29	37
suits	1,5	3	14,86	363,11	12,46	199	0,29	37
suits	1,5	4	16,64	436,88	12,46	199	0,29	37
suits	1,5	5	17,83	501,76	12,46	199	0,29	37
suits	1,5	6	19,07	566,72	12,46	199	0,29	37
suits	1,5	7	20,18	634,02	12,46	199	0,29	37
suits	1,5	8	21,65	726,42	12,46	199	0,29	37
suits	1,5	9	22,65	797,25	12,46	199	0,29	37
suits	1,5	10	23,57	857,94	12,46	199	0,29	37
suits	1,5	11	24,68	930,82	12,46	199	0,29	37
suits	1,5	12	25,53	999,44	12,46	199	0,29	37
suits	1,5	13	26,33	1058,74	12,46	199	0,29	37
suits	1,5	14	27,11	1130,61	12,46	199	0,29	37
suits	1,5	15	27,86	1189,03	12,46	199	0,29	37
suits	1,5	16	28,59	1255,8	12,46	199	0,29	37
suits	1,5	17	29,3	1313,08	12,46	199	0,29	37
suits	1,5	18	29,93	1369,88	12,46	199	0,29	37
suits	1,5	19	30,87	1451,51	12,46	199	0,29	37
suits	1,5	20	31,35	1511,17	12,46	199	0,29	37
suits	1,5	21	32,08	1572,98	12,46	199	0,29	37
suits	1,5	22	32,57	1636,81	12,46	199	0,29	37
suits	1,5	23	33,3	1694	12,46	199	0,29	37
suits	1,5	24	33,79	1757,6	12,46	199	0,29	37
suits	1,5	25	34,93	1851,79	12,46	199	0,29	37
suits	2,5	1	12,11	246,96	7,63	188	0,3	40
suits	2,5	2	16	376,59	7,63	188	0,3	40
suits	2,5	3	18,37	526,66	7,63	188	0,3	40
suits	2,5	4	20,78	642,01	7,63	188	0,3	40
suits	2,5	5	22,4	746,88	7,63	188	0,3	40
suits	2,5	6	24,08	853,42	7,63	188	0,3	40
suits	2,5	7	25,59	961,56	7,63	188	0,3	40
suits	2,5	8	27,43	1100,18	7,63	188	0,3	40
suits	2,5	9	28,78	1211,53	7,63	188	0,3	40
suits	2,5	10	30,03	1312,29	7,63	188	0,3	40
suits	2,5	11	31,46	1428,52	7,63	188	0,3	40
suits	2,5	12	32,62	1536,86	7,63	188	0,3	40
suits	2,5	13	33,71	1635,74	7,63	188	0,3	40
suits	2,5	14	34,76	1746,95	7,63	188	0,3	40
suits	2,5	15	35,78	1844,62	7,63	188	0,3	40
suits	2,5	16	36,77	1950,47	7,63	188	0,3	40
suits	2,5	17	37,73	2046,61	7,63	188	0,3	40
suits	2,5	18	38,58	2142,08	7,63	188	0,3	40
suits	2,5	19	39,78	2266,99	7,63	188	0,3	40
suits	2,5	20	40,44	2364,78	7,63	188	0,3	40
suits	2,5	21	41,43	2465,49	7,63	188	0,3	40
suits	2,5	22	42,09	2567,36	7,63	188	0,3	40
suits	2,5	23	43,08	2663,36	7,63	188	0,3	40
suits	2,5	24	43,74	2764,93	7,63	188	0,3	40
suits	2,5	25	45,15	2907,22	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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