BFI FC Instrumentation Cable: Copper Tape Shielding

Instrumentation cable with individual shielding and copper tape.

Instrumentation Cable; Individual Shielding with Tape + Copper Tape; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Conductors; PVC / PVC / PVC; Flame Retardant; +70°C

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Shielded Instrument Cable with Individual Tape (BFI) / Copper Tape (FC) 300V NBR 10300

Number of Drivers:

Construction:

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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BFI FC Instrumentation Cable: The Ultimate Shielding for Your SignalsDeveloped for critical industrial environments that demand maximum analog and digital signal integrity. Its superior double-shielded construction ensures clean and stable data transmission, eliminating interference and unwanted crosstalk.

Superior Double Armor: Maximum protection against interference with individual shielding and a second layer of copper tape.
Noise-Free Transmission: Complete immunity to crosstalk, ensuring that each signal arrives pure at its destination.
Robust and Reliable: Excellent resistance to moisture, UV rays and chemicals, as well as being flame retardant for added safety.
Versatility for Industry: Ideal for analog (4-20mA) and digital signals, Hart® protocol, and various sensors and meters.
Superior Electrical Performance: 100% pure copper conductors for lower ohmic resistance, ensuring maximum efficiency and performance in data transmission.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios, or groups of four.
Twist pitch: 50 to 65mm
Individual shielding with aluminized polyester tape, with a flexible drain conductor of 0,5 mm² cross-section formed by tinned electrolytic copper wires.
Separator made of polyester tape.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Copper tape shielding.
Thermoplastic compound coating based on polyvinyl chloride (PVC/ST1) in black.

DETAILS

Benefits

Superior Signal Transmission: High-fidelity transmission of analog and digital signals.
Maximum Noise Immunity: Double shielding that protects against electromagnetic interference.
Enhanced Security: Flame-retardant properties; does not propagate fire in case of a fire.
High Durability: Excellent resistance to moisture, chemicals, and UV rays.
High Purity Conductor: Made with pure electrolytic copper for lower resistance.
Versatile Installation: Ideal flexibility for installations in complex industrial environments.
Prevention of Crosstalk: Individual shielding per pair that prevents "crosstalk" between signals.
Guaranteed Compatibility: Complies with the Hart® protocol for intelligent instrumentation.
Reliable Operation: Stable performance under various temperature and environmental conditions.
National Product: 100% Brazilian manufacturing with guaranteed quality and support.

Applications

Industrial Automation: Control and supervision of processes in production lines.
Point-to-Point Instrumentation: Direct connection of sensors, meters, and transmitters.
Analog Signals 4-20mA: Used in current loops for process control.
Digital Control Systems: Digital data transmission in industrial plants.
Device Power Supply: Energizing relays, contactors, and other panel components.
Petrochemical Industry: Installations in refineries, platforms and processing plants.
Paper and Pulp Sector: Robust applications in environments with high humidity and chemicals.
SCADA Supervisory Systems: Interconnecting field equipment with control rooms.
Sugar and Ethanol Plants: Resistance for harsh and high-production environments.
Industries in General: A versatile solution for fixed installations in various sectors.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Manufacturer	Supplycable Special Cable Industry
Product type	Instrumentation cable with individual shielding and copper tape (BFI FC), for fixed installations.
Electrical Parameters
Insulation Voltage	300V
Maximum Electrical Resistance of the Conductor	0,50 mm²: 37,08 Ω/km 0,75 mm²: 25,24 Ω/km 1,00 mm²: 18,64 Ω/km 1,50 mm²: 12,46 Ω/km 2,50 mm²: 7,63 Ω/km
Insulation Resistance (at 20°C)	0,50 mm²: 55 MΩ/km 0,75 mm²: 47 MΩ/km 1,00 mm²: 43 MΩ/km 1,50 mm²: 37 MΩ/km 2,50 mm²: 40 MΩ/km
Mutual Capacitance	0,50 mm²: 150 nF/km 0,75 mm²: 169 nF/km 1,00 mm²: 180 nF/km 1,50 mm²: 199 nF/km 2,50 mm²: 188 nF/km
Mutual Inductance	0,50 mm²: 0,34 mH/km 0,75 mm²: 0,32 mH/km 1,00 mm²: 0,31 mH/km 1,50 mm²: 0,29 mH/km 2,50 mm²: 0,30 mH/km
Product Design
Conductor Material	Bare electrolytic copper wires (99,90% purity), soft temper.
Driver Design	Class 2 stringing according to NBR NM 280 (optional class 5 upon request).
Vein Isolation Material	Thermoplastic compound based on Polyvinyl Chloride (PVC/A).
Type of Twist	Conductors gathered in pairs, trios, or quartets.
Twisting Step	50 to 65mm.
Individual Protection	Aluminized polyester tape with a flexible 0,5 mm² tinned copper drain conductor.
Separator	Polyester tape.
Intermediate Cover	Thermoplastic compound based on Polyvinyl Chloride (PVC/ST1).
Collective Shielding	Copper tape.
Exterior Roofing Material	Thermoplastic compound based on Polyvinyl Chloride (PVC/ST1).
Cover Color	Black.
Road Color Code	Pairs: Black and white. Suits: Black, White and Red.
Communication Cable	Optional: 0,50 mm² conductor with blue PVC/A insulation.
Product characteristics
Application Area	Fixed installations for transmitting analog (4-20mA) and digital signals, point-to-point instrumentation, Hart® protocol, sensors, meters, and relays in industrial environments.
Protection against interference	Recommended for protection against external electromagnetic interference and immunity to crosstalk.
Maximum Temperature in the Conductor	70°C in continuous operation.
Flame Retardant	Yes, it is flame retardant and self-extinguishing.
UV resistant	Yes.
Chemical Resistant	Yes, it is resistant to moisture and chemicals in general.
Construction Options (Upon Request)	- Tinned copper conductor or class 5. Other sections and number of veins. - Insulation for higher temperatures (PVC/E 105°C, XLPE 90/125°C, HEPR 90°C, PE 80°C). - Covering in PE, PVC/E, PVC/ST2, special PVC (oil resistant) or LSZH (non-halogenated). - Cylindrical cover for classified areas (Ex).
Applicable Standards
ABNT NBR 10300	Construction and specification of instrumentation cables.
ABNT/MERCOSUL NM-280	Insulated cable conductors.
ABNT NBR NM IEC 60332-3-23 (Cat. B)	Vertical flame propagation test.
ABNT NBR 6812	Referenced.
ABNT NBR 6251	Referenced.

DIMENSIONAL TABLE

Type	Nominal Section (mm²)	Number	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
Even	0,5	2	11,33	195,83	37,08	150	0,34	55
Even	0,5	3	14,22	268,52	37,08	150	0,34	55
Even	0,5	4	14,59	300,09	37,08	150	0,34	55
Even	0,5	5	15,02	328,2	37,08	150	0,34	55
Even	0,5	6	15,79	358,26	37,08	150	0,34	55
Even	0,5	7	16,48	391,14	37,08	150	0,34	55
Even	0,5	8	17,55	446,64	37,08	150	0,34	55
Even	0,5	9	18,17	483,32	37,08	150	0,34	55
Even	0,5	10	18,73	510,18	37,08	150	0,34	55
Even	0,5	11	19,51	547,56	37,08	150	0,34	55
Even	0,5	12	20,02	582,51	37,08	150	0,34	55
Even	0,5	13	20,53	608,62	37,08	150	0,34	55
Even	0,5	14	21,01	647,27	37,08	150	0,34	55
Even	0,5	15	21,48	672,71	37,08	150	0,34	55
Even	0,5	16	21,94	706,6	37,08	150	0,34	55
Even	0,5	17	22,36	730,99	37,08	150	0,34	55
Even	0,5	18	22,8	755,71	37,08	150	0,34	55
Even	0,5	19	23,42	801,23	37,08	150	0,34	55
Even	0,5	20	23,82	829,89	37,08	150	0,34	55
Even	0,5	21	24,21	858,2	37,08	150	0,34	55
Even	0,5	22	24,6	890,91	37,08	150	0,34	55
Even	0,5	23	24,97	914,46	37,08	150	0,34	55
Even	0,5	24	25,34	946,92	37,08	150	0,34	55
Even	0,5	25	25,74	1089,11	37,08	150	0,34	55
Even	0,75	2	12,82	216,58	25,24	169	0,32	47
Even	0,75	3	15,08	301,44	25,24	169	0,32	47
Even	0,75	4	15,49	339,61	25,24	169	0,32	47
Even	0,75	5	15,96	374,43	25,24	169	0,32	47
Even	0,75	6	16,83	411,96	25,24	169	0,32	47
Even	0,75	7	17,6	452,13	25,24	169	0,32	47
Even	0,75	8	18,75	516,15	25,24	169	0,32	47
Even	0,75	9	19,44	560,04	25,24	169	0,32	47
Even	0,75	10	20,07	593,99	25,24	169	0,32	47
Even	0,75	11	20,91	639,23	25,24	169	0,32	47
Even	0,75	12	21,49	681,18	25,24	169	0,32	47
Even	0,75	13	22,06	714,29	25,24	169	0,32	47
Even	0,75	14	22,59	759,86	25,24	169	0,32	47
Even	0,75	15	23,12	792,22	25,24	169	0,32	47
Even	0,75	16	23,64	832,98	25,24	169	0,32	47
Even	0,75	17	24,11	864,17	25,24	169	0,32	47
Even	0,75	18	24,6	895,73	25,24	169	0,32	47
Even	0,75	19	25,27	949	25,24	169	0,32	47
Even	0,75	20	25,72	984,45	25,24	169	0,32	47
Even	0,75	21	26,15	1019,49	25,24	169	0,32	47
Even	0,75	22	26,59	1058,94	25,24	169	0,32	47
Even	0,75	23	27	1089,18	25,24	169	0,32	47
Even	0,75	24	27,42	1128,23	25,24	169	0,32	47
Even	0,75	25	27,84	1277,93	25,24	169	0,32	47
Even	1	2	12,27	235,89	18,64	180	0,31	43
Even	1	3	15,8	331,65	18,64	180	0,31	43
Even	1	4	16,25	376,17	18,64	180	0,31	43
Even	1	5	16,77	417,44	18,64	180	0,31	43
Even	1	6	17,71	462,08	18,64	180	0,31	43
Even	1	7	18,55	509,18	18,64	180	0,31	43
Even	1	8	19,77	581,19	18,64	180	0,31	43
Even	1	9	20,52	631,96	18,64	180	0,31	43
Even	1	10	21,21	672,69	18,64	180	0,31	43
Even	1	11	22,11	725,35	18,64	180	0,31	43
Even	1	12	22,73	774	18,64	180	0,31	43
Even	1	13	23,36	813,81	18,64	180	0,31	43
Even	1	14	23,94	866,02	18,64	180	0,31	43
Even	1	15	24,52	905	18,64	180	0,31	43
Even	1	16	25,08	952,36	18,64	180	0,31	43
Even	1	17	25,59	990,07	18,64	180	0,31	43
Even	1	18	26,13	1028,18	18,64	180	0,31	43
Even	1	19	26,83	1088,8	18,64	180	0,31	43
Even	1	20	27,33	1130,76	18,64	180	0,31	43
Even	1	21	27,8	1172,27	18,64	180	0,31	43
Even	1	22	28,28	1218,19	18,64	180	0,31	43
Even	1	23	28,73	1254,87	18,64	180	0,31	43
Even	1	24	29,18	1300,36	18,64	180	0,31	43
Even	1	25	29,63	1457,11	18,64	180	0,31	43
Even	1,5	2	14,5	256,64	12,46	199	0,29	37
Even	1,5	3	16,94	366,36	12,46	199	0,29	37
Even	1,5	4	17,45	421,67	12,46	199	0,29	37
Even	1,5	5	18,03	473,8	12,46	199	0,29	37
Even	1,5	6	19,1	529,73	12,46	199	0,29	37
Even	1,5	7	20,05	588,02	12,46	199	0,29	37
Even	1,5	8	21,37	672,92	12,46	199	0,29	37
Even	1,5	9	22,22	734,89	12,46	199	0,29	37
Even	1,5	10	23	786,75	12,46	199	0,29	37
Even	1,5	11	23,98	851,57	12,46	199	0,29	37
Even	1,5	12	24,69	911,31	12,46	199	0,29	37
Even	1,5	13	25,39	962,22	12,46	199	0,29	37
Even	1,5	14	26,05	1025,47	12,46	199	0,29	37
Even	1,5	15	26,71	1075,5	12,46	199	0,29	37
Even	1,5	16	27,34	1133,87	12,46	199	0,29	37
Even	1,5	17	27,92	1182,54	12,46	199	0,29	37
Even	1,5	18	28,53	1231,65	12,46	199	0,29	37
Even	1,5	19	29,3	1304,55	12,46	199	0,29	37
Even	1,5	20	29,86	1357,48	12,46	199	0,29	37
Even	1,5	21	30,39	1409,94	12,46	199	0,29	37
Even	1,5	22	30,93	1466,8	12,46	199	0,29	37
Even	1,5	23	31,44	1514,4	12,46	199	0,29	37
Even	1,5	24	31,95	1570,8	12,46	199	0,29	37
Even	1,5	25	32,43	1739,71	12,46	199	0,29	37
Even	2,5	2	14,03	314,94	7,63	188	0,3	40
Even	2,5	3	18,75	457,06	7,63	188	0,3	40
Even	2,5	4	19,35	533,93	7,63	188	0,3	40
Even	2,5	5	20,04	607,84	7,63	188	0,3	40
Even	2,5	6	21,3	687,08	7,63	188	0,3	40
Even	2,5	7	22,43	768,29	7,63	188	0,3	40
Even	2,5	8	23,91	878,74	7,63	188	0,3	40
Even	2,5	9	24,92	963,5	7,63	188	0,3	40
Even	2,5	10	25,84	1037,91	7,63	188	0,3	40
Even	2,5	11	26,97	1126,91	7,63	188	0,3	40
Even	2,5	12	27,8	1209,03	7,63	188	0,3	40
Even	2,5	13	28,64	1282,32	7,63	188	0,3	40
Even	2,5	14	29,41	1367,77	7,63	188	0,3	40
Even	2,5	15	30,19	1440,01	7,63	188	0,3	40
Even	2,5	16	30,94	1520,51	7,63	188	0,3	40
Even	2,5	17	31,63	1591,15	7,63	188	0,3	40
Even	2,5	18	32,35	1662,29	7,63	188	0,3	40
Even	2,5	19	33,22	1759,22	7,63	188	0,3	40
Even	2,5	20	33,88	1834,08	7,63	188	0,3	40
Even	2,5	21	34,51	1908,39	7,63	188	0,3	40
Even	2,5	22	35,15	1987,1	7,63	188	0,3	40
Even	2,5	23	35,75	2056,46	7,63	188	0,3	40
Even	2,5	24	36,35	2134,62	7,63	188	0,3	40
Even	2,5	25	36,88	2326,87	7,63	188	0,3	40
suits	0,5	2	12,96	211,96	37,08	150	0,34	55
suits	0,5	3	14,22	270,27	37,08	150	0,34	55
suits	0,5	4	15,51	310,88	37,08	150	0,34	55
suits	0,5	5	16,37	343,64	37,08	150	0,34	55
suits	0,5	6	17,27	375,42	37,08	150	0,34	55
suits	0,5	7	18,08	410,02	37,08	150	0,34	55
suits	0,5	8	19,26	468,04	37,08	150	0,34	55
suits	0,5	9	19,99	506,34	37,08	150	0,34	55
suits	0,5	10	20,65	534,82	37,08	150	0,34	55
suits	0,5	11	21,52	574,21	37,08	150	0,34	55
suits	0,5	12	22,13	610,81	37,08	150	0,34	55
suits	0,5	13	22,72	638,21	37,08	150	0,34	55
suits	0,5	14	23,28	678,34	37,08	150	0,34	55
suits	0,5	15	23,83	705,06	37,08	150	0,34	55
suits	0,5	16	24,35	740,25	37,08	150	0,34	55
suits	0,5	17	24,87	766,11	37,08	150	0,34	55
suits	0,5	18	25,32	791,59	37,08	150	0,34	55
suits	0,5	19	26,06	839,68	37,08	150	0,34	55
suits	0,5	20	26,42	868,38	37,08	150	0,34	55
suits	0,5	21	26,94	898,73	37,08	150	0,34	55
suits	0,5	22	27,3	931,66	37,08	150	0,34	55
suits	0,5	23	27,83	957,44	37,08	150	0,34	55
suits	0,5	24	28,18	990,19	37,08	150	0,34	55
suits	0,5	25	28,92	1033,42	37,08	150	0,34	55
suits	0,75	2	13,66	239,24	25,24	169	0,32	47
suits	0,75	3	15,08	310,16	25,24	169	0,32	47
suits	0,75	4	16,52	360,7	25,24	169	0,32	47
suits	0,75	5	17,48	402,98	25,24	169	0,32	47
suits	0,75	6	18,49	444,69	25,24	169	0,32	47
suits	0,75	7	19,4	489,04	25,24	169	0,32	47
suits	0,75	8	20,67	558,13	25,24	169	0,32	47
suits	0,75	9	21,47	606,09	25,24	169	0,32	47
suits	0,75	10	22,22	644,11	25,24	169	0,32	47
suits	0,75	11	23,16	693,85	25,24	169	0,32	47
suits	0,75	12	23,85	739,9	25,24	169	0,32	47
suits	0,75	13	24,5	776,71	25,24	169	0,32	47
suits	0,75	14	25,14	826,19	25,24	169	0,32	47
suits	0,75	15	25,75	862,24	25,24	169	0,32	47
suits	0,75	16	26,34	906,71	25,24	169	0,32	47
suits	0,75	17	26,91	941,79	25,24	169	0,32	47
suits	0,75	18	27,42	976,45	25,24	169	0,32	47
suits	0,75	19	28,23	1034,86	25,24	169	0,32	47
suits	0,75	20	28,62	1072,6	25,24	169	0,32	47
suits	0,75	21	29,21	1112,18	25,24	169	0,32	47
suits	0,75	22	29,61	1154,13	25,24	169	0,32	47
suits	0,75	23	30,2	1189,12	25,24	169	0,32	47
suits	0,75	24	30,59	1230,86	25,24	169	0,32	47
suits	0,75	25	31,39	1284,35	25,24	169	0,32	47
suits	1	2	14,25	264,65	18,64	180	0,31	43
suits	1	3	15,8	347,4	18,64	180	0,31	43
suits	1	4	17,37	407,49	18,64	180	0,31	43
suits	1	5	18,42	458,97	18,64	180	0,31	43
suits	1	6	19,52	510,25	18,64	180	0,31	43
suits	1	7	20,51	564	18,64	180	0,31	43
suits	1	8	21,86	643,62	18,64	180	0,31	43
suits	1	9	22,74	700,9	18,64	180	0,31	43
suits	1	10	23,55	748,14	18,64	180	0,31	43
suits	1	11	24,56	807,8	18,64	180	0,31	43
suits	1	12	25,31	863	18,64	180	0,31	43
suits	1	13	26,02	908,93	18,64	180	0,31	43
suits	1	14	26,71	967,46	18,64	180	0,31	43
suits	1	15	27,38	1012,56	18,64	180	0,31	43
suits	1	16	28,02	1066,04	18,64	180	0,31	43
suits	1	17	28,65	1110,08	18,64	180	0,31	43
suits	1	18	29,21	1153,66	18,64	180	0,31	43
suits	1	19	30,06	1221,96	18,64	180	0,31	43
suits	1	20	30,49	1268,49	18,64	180	0,31	43
suits	1	21	31,14	1317,04	18,64	180	0,31	43
suits	1	22	31,57	1367,77	18,64	180	0,31	43
suits	1	23	32,21	1411,7	18,64	180	0,31	43
suits	1	24	32,64	1462,21	18,64	180	0,31	43
suits	1	25	33,5	1525,53	18,64	180	0,31	43
suits	1,5	2	15,19	295,18	12,46	199	0,29	37
suits	1,5	3	16,94	395,24	12,46	199	0,29	37
suits	1,5	4	18,71	471,07	12,46	199	0,29	37
suits	1,5	5	19,9	538,06	12,46	199	0,29	37
suits	1,5	6	21,14	605,09	12,46	199	0,29	37
suits	1,5	7	22,26	674,47	12,46	199	0,29	37
suits	1,5	8	23,73	771,58	12,46	199	0,29	37
suits	1,5	9	24,72	844,51	12,46	199	0,29	37
suits	1,5	10	25,65	907,34	12,46	199	0,29	37
suits	1,5	11	26,76	983,67	12,46	199	0,29	37
suits	1,5	12	27,61	1054,43	12,46	199	0,29	37
suits	1,5	13	28,41	1115,88	12,46	199	0,29	37
suits	1,5	14	29,19	1189,9	12,46	199	0,29	37
suits	1,5	15	29,94	1250,47	12,46	199	0,29	37
suits	1,5	16	30,67	1319,39	12,46	199	0,29	37
suits	1,5	17	31,37	1378,84	12,46	199	0,29	37
suits	1,5	18	32,01	1437,8	12,46	199	0,29	37
suits	1,5	19	32,94	1522,96	12,46	199	0,29	37
suits	1,5	20	33,43	1584,8	12,46	199	0,29	37
suits	1,5	21	34,16	1648,78	12,46	199	0,29	37
suits	1,5	22	34,65	1714,8	12,46	199	0,29	37
suits	1,5	23	35,38	1774,15	12,46	199	0,29	37
suits	1,5	24	35,86	1839,93	12,46	199	0,29	37
suits	1,5	25	36,8	1920,21	12,46	199	0,29	37
suits	2,5	2	16,67	374,41	7,63	188	0,3	40
suits	2,5	3	18,75	512,03	7,63	188	0,3	40
suits	2,5	4	20,84	620,12	7,63	188	0,3	40
suits	2,5	5	22,25	718,55	7,63	188	0,3	40
suits	2,5	6	23,72	817,85	7,63	188	0,3	40
suits	2,5	7	25,04	919,12	7,63	188	0,3	40
suits	2,5	8	26,7	1050,95	7,63	188	0,3	40
suits	2,5	9	27,88	1155,62	7,63	188	0,3	40
suits	2,5	10	28,97	1249,93	7,63	188	0,3	40
suits	2,5	11	30,25	1359,49	7,63	188	0,3	40
suits	2,5	12	31,25	1461,57	7,63	188	0,3	40
suits	2,5	13	32,2	1554,27	7,63	188	0,3	40
suits	2,5	14	33,12	1659,41	7,63	188	0,3	40
suits	2,5	15	34,01	1751,06	7,63	188	0,3	40
suits	2,5	16	34,88	1850,97	7,63	188	0,3	40
suits	2,5	17	35,71	1941,29	7,63	188	0,3	40
suits	2,5	18	36,46	2031,03	7,63	188	0,3	40
suits	2,5	19	37,53	2149,39	7,63	188	0,3	40
suits	2,5	20	38,11	2241,73	7,63	188	0,3	40
suits	2,5	21	38,97	2336,61	7,63	188	0,3	40
suits	2,5	22	39,55	2433,08	7,63	188	0,3	40
suits	2,5	23	40,41	2523,29	7,63	188	0,3	40
suits	2,5	24	40,98	2619,49	7,63	188	0,3	40
suits	2,5	25	42,06	2732,84	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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