Instrumentation Cable Shielded with Individual Tape (BFI) / Steel Braid (TA) 300V NBR 10300

Shielded instrumentation cable, individual tape + steel braid

Instrumentation Cable; Shielded with Steel Tape and Braid; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Conductors; PVC / PVC / PVC; Flame Retardant; +70°C

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Instrumentation Cable Shielded with Individual Tape (BFI) / Steel Braid (TA) 300V NBR 10300

Number of Drivers:

Construction:

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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BFI TA Instrumentation Cable: Absolute Precision and SafetyDeveloped for the most critical industrial applications, this cable guarantees the complete integrity of your signals. Its robust construction offers maximum reliability to protect your operation against interference and failures, ensuring the continuity and efficiency of your processes.

Maximum Protection and Security: Double shielding with steel mesh and aluminized tape eliminates interference.
Pure Signal Transmission: Ensures the accuracy of analog (4-20mA), digital, and Hart protocol data.
Superior Durability: Resistant to moisture, UV rays, chemicals, and with flame-retardant properties.
Versatility for Industry: Ideal for automation, connecting sensors, meters, and various relays.
Guaranteed Electrical Performance: Made with 100% pure copper for maximum conductivity and energy efficiency.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios or quartets.
Twist pitch: 50 to 65mm
Individual shielding with aluminized polyester tape, with a flexible drain conductor of 0,5 mm² cross-section formed by tinned electrolytic copper wires.
Separator made of polyester tape.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Galvanized steel mesh.
Thermoplastic compound covering based on polyvinyl chloride (PVC/ST1).

DETAILS

Benefits

Maximum signal protection: Individual shielding that eliminates electromagnetic interference and crosstalk.
High mechanical strength: Galvanized steel mesh that protects against impacts and crushing, ensuring integrity.
Performance in hostile environments: Coating resistant to chemicals, moisture and UV rays.
High security: Flame-retardant and self-extinguishing compound, in accordance with standard NBR NM IEC 60332-3-23.
Efficient transmission: Conductors made of 100% virgin copper, ensuring lower ohmic resistance and dielectric loss.
Versatile installation: Construction that provides excellent flexibility, facilitating assembly in complex locations.
Guaranteed compatibility: Developed to fully support the Hart® protocol (4-20mA) and other digital signals.
Superior reliability: High-quality raw materials and a domestically manufactured process result in a longer lifespan.
Noise immunity: Individual shielding per pair/triangle ensures the purity and accuracy of the transmitted signals.
Durability guaranteed: Designed to withstand the harsh conditions of industrial plants, minimizing downtime.

Applications

Instrumentation and control: Transmission of analog (4-20mA), digital, and point-to-point instrumentation signals.
Industrial automation: Used in fixed installations to interconnect sensors, meters, and actuators.
Systems using the Hart® protocol: Ideal for communication between intelligent field devices and control systems.
Device power supply: Perfect for powering conventional relays, electronics, and other low-voltage components.
Chemical and petrochemical plants: Where resistance to harsh environments and safety are paramount.
Paper and pulp industry: Reliable signal transmission in environments with high humidity and chemical agents.
Mining and steel industry sector: Robust mechanical protection for installations subject to severe operating conditions.
Food and beverage industry: Connecting temperature, pressure, and flow sensors in production lines.
Supervisory systems: Connecting PLCs and measuring equipment to process control and command panels.
Engineering projects: A versatile solution for general industrial installations that require performance and safety.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Product type	BFI TA 300V Instrumentation Cable, compliant with NBR 10300.
Electrical Parameters
Insulation Voltage	300V
Maximum Electrical Resistance of the Conductor	Varies according to the section: 37,08 Ω/km (0,50 mm²), 25,24 Ω/km (0,75 mm²), 18,64 Ω/km (1,00 mm²), 12,46 Ω/km (1,50 mm²), 7,63 Ω/km (2,50 mm²)
Insulation Resistance (20°C)	Varies according to the section: 55 MΩ/km (0,50 mm²), 47 MΩ/km (0,75 mm²), 43 MΩ/km (1,00 mm²), 37 MΩ/km (1,50 mm²), 40 MΩ/km (2,50 mm²)
Mutual Capacitance	Varies according to the section: 150 nF/km (0,50 mm²), 169 nF/km (0,75 mm²), 180 nF/km (1,00 mm²), 199 nF/km (1,50 mm²), 188 nF/km (2,50 mm²)
Mutual Inductance	Varies according to the section: 0,34 mH/km (0,50 mm²), 0,32 mH/km (0,75 mm²), 0,31 mH/km (1,00 mm²), 0,29 mH/km (1,50 mm²), 0,30 mH/km (2,50 mm²)
Supported Protocols	Hart® protocol (4-20mA), digital signals and point-to-point instrumentation.
Product Design
Conductor Material	Bare electrolytic copper wires, soft temper, minimum purity of 99,90%.
Driver Class	Class 2 stringing (according to NBR NM 280). Class 5 option available upon request.
Formation of Groups	Conductors gathered in pairs, trios, or quartets.
Twisting Step	50 to 65 mm.
Base Material for Vein Isolation	Thermoplastic compound based on polyvinyl chloride (PVC/A).
Road Identification	Pairs: Black and White; Trios: Black, White, and Red.
Individual Protection	Aluminized polyester tape with flexible tinned copper drain conductor (0,5 mm²).
Separator	Polyester tape.
Intermediate Cover	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Mechanical Protection / General Shielding	Galvanized steel mesh.
Base Material for the External Covering	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Cover Color	Not specified.
Communication Cable	Optional: 0,50mm² conductor with blue PVC/A insulation.
Product characteristics
Application Area	Fixed installations for conducting analog (4-20mA) and digital signals, point-to-point instrumentation, connection of sensors, meters and relays in industrial environments.
Maximum Temperature in the Conductor	70°C in continuous operation.
Flame Retardant	Yes, it is flame retardant and self-extinguishing.
UV resistant	Yes.
Chemical Resistant	Yes.
Moisture Resistant	Yes.
Halogen-free	No (PVC standard). LSZH (non-halogenated compound) option available upon request.
Construction Options (Upon Request)
Conductor	Tinned copper, class 5 string set.
Insulation (Other Temperatures)	PVC/E (105°C), XLPE (90°C or 125°C), HEPR (90°C), PE (80°C).
Intermediate Cover and Top Cover	PE, PVC/E, PVC/ST2, special PVC resistant to oils and greases, LSZH.
Applicable Standards
ABNT NBR 10300	Instrumentation cables with extruded insulation and voltages up to 300 V.
ABNT NBR NM 280	Insulated cable conductors (IEC 60228, MOD).
ABNT NBR NM IEC 60332-3-23	Vertical flame burning test on a cable bundle, Category B.
ABNT NBR 6812	Electrical wires and cables - Vertical burning (bonfire) - Test method.
ABNT NBR 6251	Power cables with extruded insulation for voltages from 1 kV to 35 kV.

DIMENSIONAL TABLE

Type	Nominal Section (mm²)	Number of Elements	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
By	0,5	2	11,35	180,17	37,08	150	0,34	55
By	0,5	3	14,24	247,63	37,08	150	0,34	55
By	0,5	4	14,61	278,53	37,08	150	0,34	55
By	0,5	5	15,03	305,88	37,08	150	0,34	55
By	0,5	6	15,81	334,53	37,08	150	0,34	55
By	0,5	7	16,49	366,17	37,08	150	0,34	55
By	0,5	8	17,56	420,5	37,08	150	0,34	55
By	0,5	9	18,18	456,06	37,08	150	0,34	55
By	0,5	10	18,75	481,91	37,08	150	0,34	55
By	0,5	11	19,52	518,27	37,08	150	0,34	55
By	0,5	12	20,03	552,29	37,08	150	0,34	55
By	0,5	13	20,54	577,48	37,08	150	0,34	55
By	0,5	14	21,02	615,27	37,08	150	0,34	55
By	0,5	15	21,49	639,84	37,08	150	0,34	55
By	0,5	16	21,95	672,9	37,08	150	0,34	55
By	0,5	17	22,38	696,53	37,08	150	0,34	55
By	0,5	18	22,82	720,45	37,08	150	0,34	55
By	0,5	19	23,43	765,24	37,08	150	0,34	55
By	0,5	20	23,84	793,17	37,08	150	0,34	55
By	0,5	21	24,22	820,78	37,08	150	0,34	55
By	0,5	22	24,61	852,79	37,08	150	0,34	55
By	0,5	23	24,98	875,67	37,08	150	0,34	55
By	0,5	24	25,35	907,35	37,08	150	0,34	55
By	0,5	25	25,76	1049,3	37,08	150	0,34	55
By	0,75	2	11,85	200,09	25,24	169	0,32	47
By	0,75	3	15,09	279	25,24	169	0,32	47
By	0,75	4	15,5	316,41	25,24	169	0,32	47
By	0,75	5	15,98	350,37	25,24	169	0,32	47
By	0,75	6	16,84	386,33	25,24	169	0,32	47
By	0,75	7	17,61	425,11	25,24	169	0,32	47
By	0,75	8	18,76	487,82	25,24	169	0,32	47
By	0,75	9	19,45	530,46	25,24	169	0,32	47
By	0,75	10	20,09	563,27	25,24	169	0,32	47
By	0,75	11	20,93	607,37	25,24	169	0,32	47
By	0,75	12	21,5	648,28	25,24	169	0,32	47
By	0,75	13	22,07	680,36	25,24	169	0,32	47
By	0,75	14	22,6	724,97	25,24	169	0,32	47
By	0,75	15	23,14	756,35	25,24	169	0,32	47
By	0,75	16	23,65	796,19	25,24	169	0,32	47
By	0,75	17	24,12	826,52	25,24	169	0,32	47
By	0,75	18	24,62	857,18	25,24	169	0,32	47
By	0,75	19	25,28	909,64	25,24	169	0,32	47
By	0,75	20	25,73	944,26	25,24	169	0,32	47
By	0,75	21	26,17	978,52	25,24	169	0,32	47
By	0,75	22	26,6	1017,18	25,24	169	0,32	47
By	0,75	23	27,01	1046,68	25,24	169	0,32	47
By	0,75	24	27,43	1084,97	25,24	169	0,32	47
By	0,75	25	27,86	1234,29	25,24	169	0,32	47
By	1	2	12,28	218,51	18,64	180	0,31	43
By	1	3	15,81	307,88	18,64	180	0,31	43
By	1	4	16,26	351,58	18,64	180	0,31	43
By	1	5	16,78	391,92	18,64	180	0,31	43
By	1	6	17,73	434,84	18,64	180	0,31	43
By	1	7	18,57	480,43	18,64	180	0,31	43
By	1	8	19,78	551	18,64	180	0,31	43
By	1	9	20,53	600,41	18,64	180	0,31	43
By	1	10	21,22	639,89	18,64	180	0,31	43
By	1	11	22,12	691,31	18,64	180	0,31	43
By	1	12	22,74	738,83	18,64	180	0,31	43
By	1	13	23,37	777,51	18,64	180	0,31	43
By	1	14	23,95	828,66	18,64	180	0,31	43
By	1	15	24,53	866,59	18,64	180	0,31	43
By	1	16	25,09	912,93	18,64	180	0,31	43
By	1	17	25,6	949,71	18,64	180	0,31	43
By	1	18	26,14	986,85	18,64	180	0,31	43
By	1	19	26,85	1046,58	18,64	180	0,31	43
By	1	20	27,34	1087,63	18,64	180	0,31	43
By	1	21	27,81	1128,29	18,64	180	0,31	43
By	1	22	28,29	1173,35	18,64	180	0,31	43
By	1	23	28,74	1209,22	18,64	180	0,31	43
By	1	24	29,19	1253,88	18,64	180	0,31	43
By	1	25	29,64	1410,21	18,64	180	0,31	43
By	1,5	2	12,79	243,75	12,46	199	0,29	37
By	1,5	3	16,78	348,89	12,46	199	0,29	37
By	1,5	4	17,29	403,61	12,46	199	0,29	37
By	1,5	5	17,87	455,07	12,46	199	0,29	37
By	1,5	6	18,94	509,77	12,46	199	0,29	37
By	1,5	7	19,89	566,98	12,46	199	0,29	37
By	1,5	8	21,21	650,66	12,46	199	0,29	37
By	1,5	9	22,06	711,66	12,46	199	0,29	37
By	1,5	10	22,84	762,62	12,46	199	0,29	37
By	1,5	11	23,82	826,46	12,46	199	0,29	37
By	1,5	12	24,53	885,4	12,46	199	0,29	37
By	1,5	13	25,23	935,5	12,46	199	0,29	37
By	1,5	14	25,89	997,99	12,46	199	0,29	37
By	1,5	15	26,55	1047,26	12,46	199	0,29	37
By	1,5	16	27,18	1104,91	12,46	199	0,29	37
By	1,5	17	27,76	1152,91	12,46	199	0,29	37
By	1,5	18	28,37	1201,32	12,46	199	0,29	37
By	1,5	19	29,14	1273,49	12,46	199	0,29	37
By	1,5	20	29,7	1325,78	12,46	199	0,29	37
By	1,5	21	30,23	1377,63	12,46	199	0,29	37
By	1,5	22	30,77	1433,87	12,46	199	0,29	37
By	1,5	23	31,28	1480,89	12,46	199	0,29	37
By	1,5	24	31,79	1536,7	12,46	199	0,29	37
By	1,5	25	32,27	1705,21	12,46	199	0,29	37
By	2,5	2	13,87	300,79	7,63	188	0,3	40
By	2,5	3	18,59	437,5	7,63	188	0,3	40
By	2,5	4	19,19	513,67	7,63	188	0,3	40
By	2,5	5	19,88	586,79	7,63	188	0,3	40
By	2,5	6	21,14	664,57	7,63	188	0,3	40
By	2,5	7	22,27	744,5	7,63	188	0,3	40
By	2,5	8	23,75	853,54	7,63	188	0,3	40
By	2,5	9	24,76	937,15	7,63	188	0,3	40
By	2,5	10	25,68	1010,5	7,63	188	0,3	40
By	2,5	11	26,81	1098,35	7,63	188	0,3	40
By	2,5	12	27,64	1179,51	7,63	188	0,3	40
By	2,5	13	28,48	1251,84	7,63	188	0,3	40
By	2,5	14	29,25	1336,4	7,63	188	0,3	40
By	2,5	15	30,03	1407,75	7,63	188	0,3	40
By	2,5	16	30,78	1487,39	7,63	188	0,3	40
By	2,5	17	31,47	1557,23	7,63	188	0,3	40
By	2,5	18	32,19	1627,55	7,63	188	0,3	40
By	2,5	19	33,06	1723,63	7,63	188	0,3	40
By	2,5	20	33,72	1797,73	7,63	188	0,3	40
By	2,5	21	34,35	1871,31	7,63	188	0,3	40
By	2,5	22	34,99	1949,29	7,63	188	0,3	40
By	2,5	23	35,59	2017,96	7,63	188	0,3	40
By	2,5	24	36,19	2095,42	7,63	188	0,3	40
By	2,5	25	36,72	2287,22	7,63	188	0,3	40
Terna	0,5	2	12,97	194,81	37,08	150	0,34	55
Terna	0,5	3	14,24	249,38	37,08	150	0,34	55
Terna	0,5	4	15,52	288,48	37,08	150	0,34	55
Terna	0,5	5	16,39	320,07	37,08	150	0,34	55
Terna	0,5	6	17,29	350,33	37,08	150	0,34	55
Terna	0,5	7	18,1	383,58	37,08	150	0,34	55
Terna	0,5	8	19,27	440,33	37,08	150	0,34	55
Terna	0,5	9	20	477,42	37,08	150	0,34	55
Terna	0,5	10	20,67	504,78	37,08	150	0,34	55
Terna	0,5	11	21,53	543,07	37,08	150	0,34	55
Terna	0,5	12	22,15	578,65	37,08	150	0,34	55
Terna	0,5	13	22,73	605,06	37,08	150	0,34	55
Terna	0,5	14	23,29	644,25	37,08	150	0,34	55
Terna	0,5	15	23,84	670,05	37,08	150	0,34	55
Terna	0,5	16	24,37	704,33	37,08	150	0,34	55
Terna	0,5	17	24,88	729,35	37,08	150	0,34	55
Terna	0,5	18	25,34	754,02	37,08	150	0,34	55
Terna	0,5	19	26,08	801,26	37,08	150	0,34	55
Terna	0,5	20	26,43	829,28	37,08	150	0,34	55
Terna	0,5	21	26,96	858,8	37,08	150	0,34	55
Terna	0,5	22	27,31	891,06	37,08	150	0,34	55
Terna	0,5	23	27,84	916,02	37,08	150	0,34	55
Terna	0,5	24	28,19	948,12	37,08	150	0,34	55
Terna	0,5	25	28,93	990,7	37,08	150	0,34	55
Terna	0,75	2	13,67	220,99	25,24	169	0,32	47
Terna	0,75	3	15,09	287,72	25,24	169	0,32	47
Terna	0,75	4	16,53	336,56	25,24	169	0,32	47
Terna	0,75	5	17,5	377,53	25,24	169	0,32	47
Terna	0,75	6	18,5	417,54	25,24	169	0,32	47
Terna	0,75	7	19,41	460,37	25,24	169	0,32	47
Terna	0,75	8	20,68	528,05	25,24	169	0,32	47
Terna	0,75	9	21,49	574,64	25,24	169	0,32	47
Terna	0,75	10	22,24	611,41	25,24	169	0,32	47
Terna	0,75	11	23,18	659,92	25,24	169	0,32	47
Terna	0,75	12	23,87	704,83	25,24	169	0,32	47
Terna	0,75	13	24,52	740,53	25,24	169	0,32	47
Terna	0,75	14	25,15	788,95	25,24	169	0,32	47
Terna	0,75	15	25,76	823,97	25,24	169	0,32	47
Terna	0,75	16	26,35	867,43	25,24	169	0,32	47
Terna	0,75	17	26,92	901,57	25,24	169	0,32	47
Terna	0,75	18	27,44	935,32	25,24	169	0,32	47
Terna	0,75	19	28,24	992,78	25,24	169	0,32	47
Terna	0,75	20	28,63	1029,75	25,24	169	0,32	47
Terna	0,75	21	29,22	1068,41	25,24	169	0,32	47
Terna	0,75	22	29,62	1109,68	25,24	169	0,32	47
Terna	0,75	23	30,21	1143,68	25,24	169	0,32	47
Terna	0,75	24	30,61	1184,69	25,24	169	0,32	47
Terna	0,75	25	31,41	1237,45	25,24	169	0,32	47
Terna	1	2	14,26	245,46	18,64	180	0,31	43
Terna	1	3	15,81	323,63	18,64	180	0,31	43
Terna	1	4	17,38	381,88	18,64	180	0,31	43
Terna	1	5	18,44	431,93	18,64	180	0,31	43
Terna	1	6	19,53	481,35	18,64	180	0,31	43
Terna	1	7	20,52	533,44	18,64	180	0,31	43
Terna	1	8	21,87	611,51	18,64	180	0,31	43
Terna	1	9	22,75	667,31	18,64	180	0,31	43
Terna	1	10	23,57	713,19	18,64	180	0,31	43
Terna	1	11	24,57	771,51	18,64	180	0,31	43
Terna	1	12	25,32	825,36	18,64	180	0,31	43
Terna	1	13	26,03	870,18	18,64	180	0,31	43
Terna	1	14	26,72	927,56	18,64	180	0,31	43
Terna	1	15	27,39	971,53	18,64	180	0,31	43
Terna	1	16	28,03	1023,91	18,64	180	0,31	43
Terna	1	17	28,66	1066,92	18,64	180	0,31	43
Terna	1	18	29,22	1109,51	18,64	180	0,31	43
Terna	1	19	30,07	1176,77	18,64	180	0,31	43
Terna	1	20	30,5	1222,47	18,64	180	0,31	43
Terna	1	21	31,15	1270	18,64	180	0,31	43
Terna	1	22	31,58	1319,91	18,64	180	0,31	43
Terna	1	23	32,22	1362,85	18,64	180	0,31	43
Terna	1	24	32,65	1412,56	18,64	180	0,31	43
Terna	1	25	33,51	1475,08	18,64	180	0,31	43
Terna	1,5	2	15,03	280,99	12,46	199	0,29	37
Terna	1,5	3	16,78	377,76	12,46	199	0,29	37
Terna	1,5	4	18,55	452,28	12,46	199	0,29	37
Terna	1,5	5	19,74	518,25	12,46	199	0,29	37
Terna	1,5	6	20,98	583,94	12,46	199	0,29	37
Terna	1,5	7	22,1	652,14	12,46	199	0,29	37
Terna	1,5	8	23,57	747,95	12,46	199	0,29	37
Terna	1,5	9	24,56	819,82	12,46	199	0,29	37
Terna	1,5	10	25,49	881,67	12,46	199	0,29	37
Terna	1,5	11	26,6	956,95	12,46	199	0,29	37
Terna	1,5	12	27,45	1026,81	12,46	199	0,29	37
Terna	1,5	13	28,25	1087,4	12,46	199	0,29	37
Terna	1,5	14	29,03	1160,6	12,46	199	0,29	37
Terna	1,5	15	29,78	1220,36	12,46	199	0,29	37
Terna	1,5	16	30,51	1288,5	12,46	199	0,29	37
Terna	1,5	17	31,21	1347,2	12,46	199	0,29	37
Terna	1,5	18	31,85	1405,45	12,46	199	0,29	37
Terna	1,5	19	32,78	1489,79	12,46	199	0,29	37
Terna	1,5	20	33,27	1551,03	12,46	199	0,29	37
Terna	1,5	21	34	1614,28	12,46	199	0,29	37
Terna	1,5	22	34,49	1679,71	12,46	199	0,29	37
Terna	1,5	23	35,22	1738,35	12,46	199	0,29	37
Terna	1,5	24	35,7	1803,56	12,46	199	0,29	37
Terna	1,5	25	36,64	1883,17	12,46	199	0,29	37
Terna	2,5	2	15,73	315,99	7,63	188	0,3	40
Terna	2,5	3	17,43	407,76	7,63	188	0,3	40
Terna	2,5	4	19,25	487,28	7,63	188	0,3	40
Terna	2,5	5	20,44	553,25	7,63	188	0,3	40
Terna	2,5	6	21,68	618,94	7,63	188	0,3	40
Terna	2,5	7	22,8	687,14	7,63	188	0,3	40
Terna	2,5	8	24,27	782,95	7,63	188	0,3	40
Terna	2,5	9	25,26	854,82	7,63	188	0,3	40
Terna	2,5	10	26,19	916,67	7,63	188	0,3	40
Terna	2,5	11	27,3	991,95	7,63	188	0,3	40
Terna	2,5	12	28,15	1061,81	7,63	188	0,3	40
Terna	2,5	13	28,95	1122,4	7,63	188	0,3	40
Terna	2,5	14	29,73	1695,6	7,63	188	0,3	40
Terna	2,5	15	30,48	1255,36	7,63	188	0,3	40
Terna	2,5	16	31,21	1323,5	7,63	188	0,3	40
Terna	2,5	17	31,91	1382,2	7,63	188	0,3	40
Terna	2,5	18	32,55	1440,45	7,63	188	0,3	40
Terna	2,5	19	33,48	1524,79	7,63	188	0,3	40
Terna	2,5	20	33,97	1586,03	7,63	188	0,3	40
Terna	2,5	21	34,7	1649,28	7,63	188	0,3	40
Terna	2,5	22	35,19	1714,71	7,63	188	0,3	40
Terna	2,5	23	35,92	1773,35	7,63	188	0,3	40
Terna	2,5	24	36,4	1838,56	7,63	188	0,3	40
Terna	2,5	25	37,34	1918,17	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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