Shielded Instrumentation Cable with Individual Tape (BFI) / Copper Braid (TC) 300V NBR 10300

Shielded instrumentation cable with individual tape and copper braid.

Instrumentation Cable; Shielded with Copper Tape and Braid; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Conductors; PVC / PVC / PVC; Flame Retardant; +70°C

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Shielded Instrumentation Cable with Individual Tape (BFI) / Copper Braid (TC) 300V NBR 10300

Number of Drivers:

Construction:

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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BFI/BTC Instrumentation Cable: Industrial Performance and SafetyDesigned for the most demanding applications, our cable guarantees the transmission of signals with complete integrity. Its double-shielded construction ensures maximum protection against interference, resulting in accurate data and more reliable processes.

Full Signal Protection: Individual shielding (BFI) and copper braid (BTC) eliminate noise and crosstalk.
Advanced Flame Retardant Safety: Special compound that does not propagate flames, protecting your team and equipment.
Robust and Durable Construction: High resistance to moisture, chemicals, and UV rays in harsh industrial environments.
Wide Versatility of Use: Ideal for industrial automation, sensors, meters, and Hart® protocol (4-20mA).
Pure Conductivity: Made with 100% pure copper to ensure lower electrical resistance and maximum signal efficiency.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios or quartets.
Twist pitch: 50 to 65mm
Individual shielding with aluminized polyester tape, with a flexible drain conductor of 0,5 mm² cross-section formed by tinned electrolytic copper wires.
Separator made of polyester tape.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Shielding made of bare copper wire mesh.
Thermoplastic compound covering based on polyvinyl chloride (PVC/ST1).

DETAILS

Benefits

Superior signal protection: Individual shielding and copper mesh, ensuring immunity to electromagnetic interference and crosstalk.
High reliability: Conductors made of 100% pure electrolytic copper for lower ohmic resistance and maximum transmission efficiency.
Enhanced Security: A compound with flame-retardant and self-extinguishing properties, increasing safety in any industrial environment.
Durability in harsh environments: Resistant to chemicals, moisture, and UV rays, ideal for harsh industrial installations.
Easy installation: A design that provides good flexibility, simplifying handling and assembly in the field.
Clear and stable signal: Individual shielding per pair/triangle with drain ensures efficient electrical discharge while maintaining data integrity.
Clear identification: Pairs and trios in distinct colors that streamline and simplify the instrument connection process.
Versatility of communication: Fully compatible with Hart® protocol (4-20mA), digital signals and point-to-point instrumentation systems.
Quality assured: Manufactured in accordance with NBR 10300 standards, guaranteeing a product with certified performance.
Low dielectric loss: High-quality PVC insulation that minimizes signal loss, ideal for precise measurements.

Applications

General industrial instrumentation: Connecting sensors, meters, and transmitters in various industrial processes.
Analog and digital signals: Conducting control signals such as 4-20mA, digital signals, and communication via Hart® protocol.
Process automation: Used in control and automation systems to connect field devices to panels and PLCs.
Device power supply: Ideal for powering conventional relays, electronic relays, and other small control equipment.
Point-to-point measurement: Perfect for direct connections between measuring instruments and their respective controllers or indicators.
Fixed installations: Designed for installation in cable trays, conduits, and electrical panels in industrial environments.
Areas with electrical noise: Recommended for locations requiring high protection against electromagnetic interference from motors or power cables.
Chemical and petrochemical industry: Its robustness and chemical resistance make it ideal for refineries and processing plants.
Paper and pulp sector: Reliability for instrumentation in humid environments and with the presence of chemical agents.
Steel and mining industries: Reliable performance in interconnecting sensors in heavy-duty and large-scale industrial environments.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Product type	BFI BTC 300V NBR 10300 Instrumentation Cable.
Electrical Parameters
Insulation Voltage	300V
Maximum Electrical Resistance of the Conductor	Dependent on the cross-section (Ex: 37,08 Ω/km for 0,50 mm²; 7,63 Ω/km for 2,50 mm²)
Insulation Resistance	Dependent on the cross-section (e.g., 55 MΩ/km for 0,50 mm²; 40 MΩ/km for 2,50 mm²)
Capacitance	Dependent on the cross-section (e.g., 150 nF/km for 0,50 mm²; 188 nF/km for 2,50 mm²)
Inductance	Dependent on the cross-section (e.g., 0,34 mH/km for 0,50 mm²; 0,30 mH/km for 2,50 mm²)
Product Design
Conductor Material	Bare electrolytic copper wire, soft temper (99,90% purity). Tin-plated copper available upon request.
String Class	Class 2, according to NBR NM 280. Class 5 available upon request.
Base Material for Vein Isolation	Thermoplastic compound based on polyvinyl chloride (PVC/A).
Drivers' Meeting	Pairs, Trios or Quads.
Twisting Step	50 to 65mm
Individual Protection	Aluminized polyester tape.
Drain Pipe	Flexible, tinned electrolytic copper, 0,5 mm² cross-section.
Separator	Polyester tape.
Communication Cable	Optional: 0,50mm² conductor with blue PVC/A insulation.
Intermediate Cover	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Collective Shielding	Mesh of bare copper wires.
Exterior Roofing Material	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Cover Color	Not specified (usually black, but may vary).
Road Identification	Pairs: Black and White. Suits: Black, White, and Red.
Product characteristics
Application Area	Fixed installations in industrial environments, conduction of analog (4-20mA) and digital signals, point-to-point instrumentation, Hart® protocol, sensors, meters and relays.
Protection against interference	Recommended for protection against external electromagnetic interference and to prevent crosstalk.
Maximum Temperature in the Conductor	70°C in continuous operation.
Flame retardant	Yes, it is flame retardant and self-extinguishing.
UV resistant	Yes.
Chemical Resistant	Yes.
Moisture Resistant	Yes.
Hart® Protocol	Complies with the Hart® protocol (4-20mA).
Construction Options (Upon Request)
Insulation materials (other temperatures)	PVC/E (105°C), XLPE (90°C or 125°C), HEPR (90°C), PE (80°C).
Cover Materials	PE, PVC/E, PVC/ST2, special PVC (oil and chemical resistant), LSZH (non-halogenated).
Special Coverage	Perfectly cylindrical cover for use with cable glands in classified areas (Ex).
Applicable Standards
ABNT/MERCOSUR	NM-280, NM-IEC 60228
ABNT	NBR 10300, NBR 6812, NBR 6251, NBR NM IEC 60332-3-23 (category B)

DIMENSIONAL TABLE

Type	Nominal Section (mm²)	Number of Elements	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
Even	0,5	2	11,35	180,17	37,08	150	0,34	55
Even	0,5	3	14,24	247,63	37,08	150	0,34	55
Even	0,5	4	14,61	278,53	37,08	150	0,34	55
Even	0,5	5	15,03	305,88	37,08	150	0,34	55
Even	0,5	6	15,81	334,53	37,08	150	0,34	55
Even	0,5	7	16,49	366,17	37,08	150	0,34	55
Even	0,5	8	17,56	420,5	37,08	150	0,34	55
Even	0,5	9	18,18	456,06	37,08	150	0,34	55
Even	0,5	10	18,75	481,91	37,08	150	0,34	55
Even	0,5	11	19,52	518,27	37,08	150	0,34	55
Even	0,5	12	20,03	552,29	37,08	150	0,34	55
Even	0,5	13	20,54	577,48	37,08	150	0,34	55
Even	0,5	14	21,02	615,27	37,08	150	0,34	55
Even	0,5	15	21,49	639,84	37,08	150	0,34	55
Even	0,5	16	21,95	672,9	37,08	150	0,34	55
Even	0,5	17	22,38	696,53	37,08	150	0,34	55
Even	0,5	18	22,82	720,45	37,08	150	0,34	55
Even	0,5	19	23,43	765,24	37,08	150	0,34	55
Even	0,5	20	23,84	793,17	37,08	150	0,34	55
Even	0,5	21	24,22	820,78	37,08	150	0,34	55
Even	0,5	22	24,61	852,79	37,08	150	0,34	55
Even	0,5	23	24,98	875,67	37,08	150	0,34	55
Even	0,5	24	25,35	907,35	37,08	150	0,34	55
Even	0,5	25	25,76	1049,3	37,08	150	0,34	55
Even	0,75	2	11,85	200,09	25,24	169	0,32	47
Even	0,75	3	15,09	279	25,24	169	0,32	47
Even	0,75	4	15,5	316,41	25,24	169	0,32	47
Even	0,75	5	15,98	350,37	25,24	169	0,32	47
Even	0,75	6	16,84	386,33	25,24	169	0,32	47
Even	0,75	7	17,61	425,11	25,24	169	0,32	47
Even	0,75	8	18,76	487,82	25,24	169	0,32	47
Even	0,75	9	19,45	530,46	25,24	169	0,32	47
Even	0,75	10	20,09	563,27	25,24	169	0,32	47
Even	0,75	11	20,93	607,37	25,24	169	0,32	47
Even	0,75	12	21,5	648,28	25,24	169	0,32	47
Even	0,75	13	22,07	680,36	25,24	169	0,32	47
Even	0,75	14	22,6	724,97	25,24	169	0,32	47
Even	0,75	15	23,14	756,35	25,24	169	0,32	47
Even	0,75	16	23,65	796,19	25,24	169	0,32	47
Even	0,75	17	24,12	826,52	25,24	169	0,32	47
Even	0,75	18	24,62	857,18	25,24	169	0,32	47
Even	0,75	19	25,28	909,64	25,24	169	0,32	47
Even	0,75	20	25,73	944,26	25,24	169	0,32	47
Even	0,75	21	26,17	978,52	25,24	169	0,32	47
Even	0,75	22	26,6	1017,18	25,24	169	0,32	47
Even	0,75	23	27,01	1046,68	25,24	169	0,32	47
Even	0,75	24	27,43	1084,97	25,24	169	0,32	47
Even	0,75	25	27,86	1234,29	25,24	169	0,32	47
Even	1	2	12,28	218,51	18,64	180	0,31	43
Even	1	3	15,81	307,88	18,64	180	0,31	43
Even	1	4	16,26	351,58	18,64	180	0,31	43
Even	1	5	16,78	391,92	18,64	180	0,31	43
Even	1	6	17,73	434,84	18,64	180	0,31	43
Even	1	7	18,57	480,43	18,64	180	0,31	43
Even	1	8	19,78	551	18,64	180	0,31	43
Even	1	9	20,53	600,41	18,64	180	0,31	43
Even	1	10	21,22	639,89	18,64	180	0,31	43
Even	1	11	22,12	691,31	18,64	180	0,31	43
Even	1	12	22,74	738,83	18,64	180	0,31	43
Even	1	13	23,37	777,51	18,64	180	0,31	43
Even	1	14	23,95	828,66	18,64	180	0,31	43
Even	1	15	24,53	866,59	18,64	180	0,31	43
Even	1	16	25,09	912,93	18,64	180	0,31	43
Even	1	17	25,6	949,71	18,64	180	0,31	43
Even	1	18	26,14	986,85	18,64	180	0,31	43
Even	1	19	26,85	1046,58	18,64	180	0,31	43
Even	1	20	27,34	1087,63	18,64	180	0,31	43
Even	1	21	27,81	1128,29	18,64	180	0,31	43
Even	1	22	28,29	1173,35	18,64	180	0,31	43
Even	1	23	28,74	1209,22	18,64	180	0,31	43
Even	1	24	29,19	1253,88	18,64	180	0,31	43
Even	1	25	29,64	1410,21	18,64	180	0,31	43
Even	1,5	2	12,79	243,75	12,46	199	0,29	37
Even	1,5	3	16,78	348,89	12,46	199	0,29	37
Even	1,5	4	17,29	403,61	12,46	199	0,29	37
Even	1,5	5	17,87	455,07	12,46	199	0,29	37
Even	1,5	6	18,94	509,77	12,46	199	0,29	37
Even	1,5	7	19,89	566,98	12,46	199	0,29	37
Even	1,5	8	21,21	650,66	12,46	199	0,29	37
Even	1,5	9	22,06	711,66	12,46	199	0,29	37
Even	1,5	10	22,84	762,62	12,46	199	0,29	37
Even	1,5	11	23,82	826,46	12,46	199	0,29	37
Even	1,5	12	24,53	885,4	12,46	199	0,29	37
Even	1,5	13	25,23	935,5	12,46	199	0,29	37
Even	1,5	14	25,89	997,99	12,46	199	0,29	37
Even	1,5	15	26,55	1047,26	12,46	199	0,29	37
Even	1,5	16	27,18	1104,91	12,46	199	0,29	37
Even	1,5	17	27,76	1152,91	12,46	199	0,29	37
Even	1,5	18	28,37	1201,32	12,46	199	0,29	37
Even	1,5	19	29,14	1273,49	12,46	199	0,29	37
Even	1,5	20	29,7	1325,78	12,46	199	0,29	37
Even	1,5	21	30,23	1377,63	12,46	199	0,29	37
Even	1,5	22	30,77	1433,87	12,46	199	0,29	37
Even	1,5	23	31,28	1480,89	12,46	199	0,29	37
Even	1,5	24	31,79	1536,7	12,46	199	0,29	37
Even	1,5	25	32,27	1705,71	12,46	199	0,29	37
Even	2,5	2	13,87	300,79	7,63	188	0,3	40
Even	2,5	3	18,59	437,5	7,63	188	0,3	40
Even	2,5	4	19,19	513,67	7,63	188	0,3	40
Even	2,5	5	19,88	586,79	7,63	188	0,3	40
Even	2,5	6	21,14	664,57	7,63	188	0,3	40
Even	2,5	7	22,27	744,5	7,63	188	0,3	40
Even	2,5	8	23,75	853,54	7,63	188	0,3	40
Even	2,5	9	24,76	937,15	7,63	188	0,3	40
Even	2,5	10	25,68	1010,5	7,63	188	0,3	40
Even	2,5	11	26,81	1098,35	7,63	188	0,3	40
Even	2,5	12	27,64	1179,51	7,63	188	0,3	40
Even	2,5	13	28,48	1251,84	7,63	188	0,3	40
Even	2,5	14	29,25	1336,4	7,63	188	0,3	40
Even	2,5	15	30,03	1407,75	7,63	188	0,3	40
Even	2,5	16	30,78	1487,39	7,63	188	0,3	40
Even	2,5	17	31,47	1557,23	7,63	188	0,3	40
Even	2,5	18	32,19	1627,55	7,63	188	0,3	40
Even	2,5	19	33,06	1723,63	7,63	188	0,3	40
Even	2,5	20	33,72	1797,73	7,63	188	0,3	40
Even	2,5	21	34,35	1871,31	7,63	188	0,3	40
Even	2,5	22	34,99	1949,29	7,63	188	0,3	40
Even	2,5	23	35,59	2017,96	7,63	188	0,3	40
Even	2,5	24	36,19	2095,42	7,63	188	0,3	40
Even	2,5	25	36,72	2287,22	7,63	188	0,3	40
suits	0,5	2	12,97	194,81	37,08	150	0,34	55
suits	0,5	3	14,24	249,38	37,08	150	0,34	55
suits	0,5	4	15,52	288,48	37,08	150	0,34	55
suits	0,5	5	16,39	320,07	37,08	150	0,34	55
suits	0,5	6	17,29	350,33	37,08	150	0,34	55
suits	0,5	7	18,1	383,58	37,08	150	0,34	55
suits	0,5	8	19,27	440,33	37,08	150	0,34	55
suits	0,5	9	20	477,42	37,08	150	0,34	55
suits	0,5	10	20,67	504,78	37,08	150	0,34	55
suits	0,5	11	21,53	543,07	37,08	150	0,34	55
suits	0,5	12	22,15	578,65	37,08	150	0,34	55
suits	0,5	13	22,73	605,06	37,08	150	0,34	55
suits	0,5	14	23,29	644,25	37,08	150	0,34	55
suits	0,5	15	23,84	670,05	37,08	150	0,34	55
suits	0,5	16	24,37	704,33	37,08	150	0,34	55
suits	0,5	17	24,88	729,35	37,08	150	0,34	55
suits	0,5	18	25,34	754,02	37,08	150	0,34	55
suits	0,5	19	26,08	801,26	37,08	150	0,34	55
suits	0,5	20	26,43	829,28	37,08	150	0,34	55
suits	0,5	21	26,96	858,8	37,08	150	0,34	55
suits	0,5	22	27,31	891,06	37,08	150	0,34	55
suits	0,5	23	27,84	916,02	37,08	150	0,34	55
suits	0,5	24	28,19	948,12	37,08	150	0,34	55
suits	0,5	25	28,93	990,7	37,08	150	0,34	55
suits	0,75	2	13,67	220,99	25,24	169	0,32	47
suits	0,75	3	15,09	297,72	25,24	169	0,32	47
suits	0,75	4	16,53	336,56	25,24	169	0,32	47
suits	0,75	5	17,5	377,53	25,24	169	0,32	47
suits	0,75	6	18,5	417,54	25,24	169	0,32	47
suits	0,75	7	19,41	460,37	25,24	169	0,32	47
suits	0,75	8	20,68	528,05	25,24	169	0,32	47
suits	0,75	9	21,49	574,64	25,24	169	0,32	47
suits	0,75	10	22,24	611,41	25,24	169	0,32	47
suits	0,75	11	23,18	659,92	25,24	169	0,32	47
suits	0,75	12	23,87	704,83	25,24	169	0,32	47
suits	0,75	13	24,52	740,53	25,24	169	0,32	47
suits	0,75	14	25,15	788,95	25,24	169	0,32	47
suits	0,75	15	25,76	823,97	25,24	169	0,32	47
suits	0,75	16	26,35	867,43	25,24	169	0,32	47
suits	0,75	17	26,92	901,57	25,24	169	0,32	47
suits	0,75	18	27,44	935,32	25,24	169	0,32	47
suits	0,75	19	28,24	992,78	25,24	169	0,32	47
suits	0,75	20	28,63	1029,75	25,24	169	0,32	47
suits	0,75	21	29,22	1068,41	25,24	169	0,32	47
suits	0,75	22	29,62	1109,6	25,24	169	0,32	47
suits	0,75	23	30,21	1143,68	25,24	169	0,32	47
suits	0,75	24	30,61	1184,69	25,24	169	0,32	47
suits	0,75	25	31,41	1237,45	25,24	169	0,32	47
suits	1	2	14,26	245,46	18,64	180	0,31	43
suits	1	3	15,81	323,63	18,64	180	0,31	43
suits	1	4	17,38	381,88	18,64	180	0,31	43
suits	1	5	18,44	431,93	18,64	180	0,31	43
suits	1	6	19,53	481,35	18,64	180	0,31	43
suits	1	7	20,52	533,44	18,64	180	0,31	43
suits	1	8	21,87	611,51	18,64	180	0,31	43
suits	1	9	22,75	667,31	18,64	180	0,31	43
suits	1	10	23,57	713,19	18,64	180	0,31	43
suits	1	11	24,57	771,51	18,64	180	0,31	43
suits	1	12	25,32	825,46	18,64	180	0,31	43
suits	1	13	26,03	870,18	18,64	180	0,31	43
suits	1	14	26,72	927,56	18,64	180	0,31	43
suits	1	15	27,39	971,53	18,64	180	0,31	43
suits	1	16	28,03	1023,91	18,64	180	0,31	43
suits	1	17	28,66	1066,92	18,64	180	0,31	43
suits	1	18	29,22	1109,51	18,64	180	0,31	43
suits	1	19	30,07	1176,77	18,64	180	0,31	43
suits	1	20	30,5	1222,47	18,64	180	0,31	43
suits	1	21	31,15	1270	18,64	180	0,31	43
suits	1	22	31,58	1319,91	18,64	180	0,31	43
suits	1	23	32,22	1362,85	18,64	180	0,31	43
suits	1	24	32,65	1412,56	18,64	180	0,31	43
suits	1	25	33,51	1475,08	18,64	180	0,31	43
suits	1,5	2	15,03	280,99	12,46	199	0,29	37
suits	1,5	3	16,78	377,76	12,46	199	0,29	37
suits	1,5	4	18,55	452,28	12,46	199	0,29	37
suits	1,5	5	19,74	518,25	12,46	199	0,29	37
suits	1,5	6	20,98	583,94	12,46	199	0,29	37
suits	1,5	7	22,1	652,14	12,46	199	0,29	37
suits	1,5	8	23,57	747,95	12,46	199	0,29	37
suits	1,5	9	24,56	819,82	12,46	199	0,29	37
suits	1,5	10	25,49	881,67	12,46	199	0,29	37
suits	1,5	11	26,6	956,95	12,46	199	0,29	37
suits	1,5	12	27,45	1026,81	12,46	199	0,29	37
suits	1,5	13	28,25	1087,4	12,46	199	0,29	37
suits	1,5	14	29,03	1160,6	12,46	199	0,29	37
suits	1,5	15	29,78	1220,36	12,46	199	0,29	37
suits	1,5	16	30,51	1288,5	12,46	199	0,29	37
suits	1,5	17	31,21	1347,2	12,46	199	0,29	37
suits	1,5	18	31,85	1405,45	12,46	199	0,29	37
suits	1,5	19	32,78	1489,79	12,46	199	0,29	37
suits	1,5	20	33,27	1551,03	12,46	199	0,29	37
suits	1,5	21	34	1614,28	12,46	199	0,29	37
suits	1,5	22	34,49	1679,71	12,46	199	0,29	37
suits	1,5	23	35,22	1738,35	12,46	199	0,29	37
suits	1,5	24	35,7	1803,56	12,46	199	0,29	37
suits	1,5	25	36,64	1883,17	12,46	199	0,29	37
suits	2,5	2	15,73	315,99	7,63	188	0,3	40
suits	2,5	3	17,43	407,76	7,63	188	0,3	40
suits	2,5	4	19,25	487,28	7,63	188	0,3	40
suits	2,5	5	20,44	553,25	7,63	188	0,3	40
suits	2,5	6	21,68	618,94	7,63	188	0,3	40
suits	2,5	7	22,8	687,14	7,63	188	0,3	40
suits	2,5	8	24,27	782,95	7,63	188	0,3	40
suits	2,5	9	25,26	854,82	7,63	188	0,3	40
suits	2,5	10	26,19	916,67	7,63	188	0,3	40
suits	2,5	11	27,3	991,95	7,63	188	0,3	40
suits	2,5	12	28,15	1061,81	7,63	188	0,3	40
suits	2,5	13	28,95	1122,4	7,63	188	0,3	40
suits	2,5	14	29,73	1695,6	7,63	188	0,3	40
suits	2,5	15	30,48	1255,36	7,63	188	0,3	40
suits	2,5	16	31,21	1323,5	7,63	188	0,3	40
suits	2,5	17	31,91	1382,2	7,63	188	0,3	40
suits	2,5	18	32,55	1440,45	7,63	188	0,3	40
suits	2,5	19	33,48	1524,79	7,63	188	0,3	40
suits	2,5	20	33,97	1586,03	7,63	188	0,3	40
suits	2,5	21	34,7	1649,28	7,63	188	0,3	40
suits	2,5	22	35,19	1714,71	7,63	188	0,3	40
suits	2,5	23	35,92	1773,35	7,63	188	0,3	40
suits	2,5	24	36,4	1838,56	7,63	188	0,3	40
suits	2,5	25	37,34	1918,17	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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