Steel Tape Instrumentation Cable: Mechanical Protection

Instrumentation Cable; Steel Tape; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Cores; PVC/PVC/PVC; Flame Retardant; +70°C

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Instrumentation Cable Steel Tape (FA) 300V NBR 10300

Number of Drivers:

Construction:

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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FA Instrumentation Cable: The Ultimate Solution for Industrial AutomationDesigned for the most demanding industrial applications, our cable ensures signal transmission with maximum precision and security. Its robust construction with superior shielding protects your data against interference and mechanical damage.

Maximum Mechanical Protection: Steel strapping resistant to impacts and harsh environments.
Pure and Reliable Signal: 100% pure copper for minimal loss and maximum conductivity.
Safety first: A flame-retardant compound that does not propagate fire, protecting your property and team.
Versatility for your Industry: Ideal for analog, digital, and HART protocol signals.
Exceptional Durability: Flexible and resistant to moisture, UV rays, and chemicals for a long lifespan.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios or quartets.
Twist pitch: 50 to 65mm
Separator made of polyester tape.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Galvanized steel tape was applied.
Thermoplastic compound covering based on polyvinyl chloride (PVC/ST1).

DETAILS

Benefits

Superior Mechanical Protection: Steel tape that guarantees excellent impact resistance.
Reliable Transmission: Pure copper conductors for lower resistance and maximum signal quality.
Enhanced Security: PVC covering with flame-retardant and self-extinguishing properties.
High Durability: Resistant to chemicals, moisture, and UV exposure.
Easy Installation: Flexible material that optimizes assembly in industrial environments.
Wide Compatibility: Ideal for analog (4-20mA), digital, and Hart protocol signals.
Quality Standard: Manufactured in accordance with NBR 10300 standard for instrumentation.
National Product: Cable 100% manufactured in Brazil, ensuring origin and quality.
Clear Identification: Color-coded internal pathways simplify the identification of routes.
Energy Efficiency: Lower dielectric loss, resulting in more efficient signal transmission.

Applications

Industrial Automation: Connecting sensors, PLCs, and actuators in automated processes.
Process Control: Signal transmission in chemical, petrochemical, and pulp and paper plants.
Measurement Systems: Connection of flow, pressure, level, and temperature meters.
Control Panels: Wiring of conventional relays, electronic relays, and other control devices.
Steel Industry: Instrumentation circuits in areas with high mechanical and industrial demands.
Power Plants: Signal transmission for supervisory control and data acquisition (SCADA) systems.
Mining Sector: Applications in equipment and sensors in harsh industrial environments.
Food Industry: Fixed installations for production control and monitoring.
Basic Sanitation: Instrument connection in water and sewage treatment plants.
Engineering Projects: A versatile solution for various fixed industrial electrical installations.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Manufacturer	Evolucable Special Cable Industry
Product type	Instrumentation cable with steel tape (FA)
Electrical Parameters
Insulation Voltage	300V
Supported Protocols	Hart protocol (4-20mA), digital signals and point-to-point instrumentation.
Maximum Electrical Resistance of the Conductor (at 20°C)	Varies according to the cross-section (Ex: 37,08 Ω/km for 0,50 mm²; 7,63 Ω/km for 2,50 mm²)
Insulation Resistance (at 20°C)	Varies according to the cross-section (e.g., 55 MΩ/km for 0,50 mm²; 40 MΩ/km for 2,50 mm²)
Mutual Capacitance	Varies according to the cross-section (e.g., 150 nF/km for 0,50 mm²; 188 nF/km for 2,50 mm²)
Mutual Inductance	Varies according to the cross-section (e.g., 0,34 mH/km for 0,50 mm²; 0,30 mH/km for 2,50 mm²)
Product Design
Conductor Material	Bare electrolytic copper wires, soft temper, 100% virgin (minimum purity of 99,90%).
Driver Design	Class 2 stringing, according to NBR NM 280.
Base Material for Vein Isolation	Thermoplastic compound based on polyvinyl chloride (PVC/A).
Road Identification	Pairs: Black and White; Trios: Black, White, and Red.
Meeting of the Roads	Conductors gathered in pairs, trios, or quartets.
Twisting Step	50 to 65mm.
Separator	Polyester tape.
Communication Cable (Optional)	0,50mm² conductor with blue PVC/A insulation.
Intermediate Cover Base Material	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Mechanical Protection	Galvanized steel tape for mechanical protection.
Base Material for the External Covering	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Product characteristics
Application Area	Fixed installations, transmission of analog (4-20mA) and digital signals, point-to-point instrumentation, connection of sensors, meters and relays in industrial environments.
Maximum Temperature in the Conductor	70°C in continuous operation.
Flexibility	Class 2 standard. Class 5 flexibility available upon request.
Impact Resistance	Excellent, thanks to the application of galvanized steel tape.
Flame retardant	Yes, it is flame retardant and self-extinguishing.
UV resistant	Yes.
Moisture Resistant	Yes.
Chemical Resistant	Yes, it is resistant to chemicals.
Halogen-free	No (PVC compound). LSZH option available upon request.
Oil Resistant	Available with a special oil-resistant PVC coating upon request.
Construction Options (Upon Request)
Conductor	Tinned copper and/or Class 5 stringing.
Insulation for Other Temperatures	PVC/E (105°C), XLPE (90°C or 125°C), HEPR (90°C), PE (80°C).
Intermediate Cover and Top Cover	PE, PVC/E, PVC/ST2, special PVC (oil resistant), LSZH (non-halogenated).
Cover Format	Perfectly cylindrical cover for use with cable glands in classified areas (Ex).
Applicable Standards
Construction and Testing	ABNT NBR 10300
Drivers	ABNT NM-280 and NM-IEC 60228
Flame Propagation	NBR NM IEC 60332-3-23, category B
Other	NBR 6812 and NBR 6251

DIMENSIONAL TABLE

Type	Nominal Section (mm²)	Number of Elements	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
Even	0,5	1	8,52	120,55	37,08	150	0,34	55
Even	0,5	2	9,26	148	37,08	150	0,34	55
Even	0,5	3	12,15	212,09	37,08	150	0,34	55
Even	0,5	4	12,52	237,65	37,08	150	0,34	55
Even	0,5	5	12,94	255,69	37,08	150	0,34	55
Even	0,5	6	13,72	283,32	37,08	150	0,34	55
Even	0,5	7	14,4	309,87	37,08	150	0,34	55
Even	0,5	8	15,48	356,55	37,08	150	0,34	55
Even	0,5	9	16,09	386,95	37,08	150	0,34	55
Even	0,5	10	16,66	407,6	37,08	150	0,34	55
Even	0,5	11	17,43	437,48	37,08	150	0,34	55
Even	0,5	12	17,94	466,26	37,08	150	0,34	55
Even	0,5	13	18,45	486,2	37,08	150	0,34	55
Even	0,5	14	18,93	518,73	37,08	150	0,34	55
Even	0,5	15	19,41	538,03	37,08	150	0,34	55
Even	0,5	16	19,86	565,81	37,08	150	0,34	55
Even	0,5	17	20,29	584,13	37,08	150	0,34	55
Even	0,5	18	20,73	602,76	37,08	150	0,34	55
Even	0,5	19	21,34	640,91	37,08	150	0,34	55
Even	0,5	20	21,75	663,52	37,08	150	0,34	55
Even	0,5	21	22,14	685,78	37,08	150	0,34	55
Even	0,5	22	22,52	712,45	37,08	150	0,34	55
Even	0,5	23	22,89	729,99	37,08	150	0,34	55
Even	0,5	24	23,26	756,32	37,08	150	0,34	55
Even	0,5	25	23,88	800,14	37,08	150	0,34	55
Even	0,75	1	8,94	133,37	25,24	169	0,32	47
Even	0,75	2	9,77	167,93	25,24	169	0,32	47
Even	0,75	3	13	243,54	25,24	169	0,32	47
Even	0,75	4	13,42	275,46	25,24	169	0,32	47
Even	0,75	5	13,89	303,57	25,24	169	0,32	47
Even	0,75	6	14,76	334,78	25,24	169	0,32	47
Even	0,75	7	15,53	368,34	25,24	169	0,32	47
Even	0,75	8	16,68	423,24	25,24	169	0,32	47
Even	0,75	9	17,37	460,58	25,24	169	0,32	47
Even	0,75	10	18	488,06	25,24	169	0,32	47
Even	0,75	11	18,84	525,52	25,24	169	0,32	47
Even	0,75	12	19,41	561,05	25,24	169	0,32	47
Even	0,75	13	19,98	587,73	25,24	169	0,32	47
Even	0,75	14	20,52	626,92	25,24	169	0,32	47
Even	0,75	15	21,05	652,89	25,24	169	0,32	47
Even	0,75	16	21,56	687,29	25,24	169	0,32	47
Even	0,75	17	22,03	712,16	25,24	169	0,32	47
Even	0,75	18	22,53	737,37	25,24	169	0,32	47
Even	0,75	19	23,19	783,02	25,24	169	0,32	47
Even	0,75	20	23,64	812,16	25,24	169	0,32	47
Even	0,75	21	24,08	840,92	25,24	169	0,32	47
Even	0,75	22	24,51	874,08	25,24	169	0,32	47
Even	0,75	23	24,93	898,07	25,24	169	0,32	47
Even	0,75	24	25,34	930,85	25,24	169	0,32	47
Even	0,75	25	25,98	982,98	25,24	169	0,32	47
Even	1	1	9,29	145,01	18,64	180	0,31	43
Even	1	2	10,2	186,36	18,64	180	0,31	43
Even	1	3	13,72	272,5	18,64	180	0,31	43
Even	1	4	14,18	310,57	18,64	180	0,31	43
Even	1	5	14,69	345,32	18,64	180	0,31	43
Even	1	6	15,64	383	18,64	180	0,31	43
Even	1	7	16,48	423,25	18,64	180	0,31	43
Even	1	8	17,69	485,89	18,64	180	0,31	43
Even	1	9	18,45	529,88	18,64	180	0,31	43
Even	1	10	19,13	563,91	18,64	180	0,31	43
Even	1	11	20,03	608,56	18,64	180	0,31	43
Even	1	12	20,66	650,57	18,64	180	0,31	43
Even	1	13	21,28	683,74	18,64	180	0,31	43
Even	1	14	21,86	729,34	18,64	180	0,31	43
Even	1	15	22,44	761,72	18,64	180	0,31	43
Even	1	16	23	802,5	18,64	180	0,31	43
Even	1	17	23,52	833,68	18,64	180	0,31	43
Even	1	18	24,05	865,24	18,64	180	0,31	43
Even	1	19	24,76	918,02	18,64	180	0,31	43
Even	1	20	25,25	953,46	18,64	180	0,31	43
Even	1	21	25,73	988,48	18,64	180	0,31	43
Even	1	22	26,2	1027,91	18,64	180	0,31	43
Even	1	23	26,65	1058,13	18,64	180	0,31	43
Even	1	24	27,1	1097,14	18,64	180	0,31	43
Even	1	25	27,76	1157,08	18,64	180	0,31	43
Even	1,5	1	9,85	164,7	12,46	199	0,29	37
Even	1,5	2	10,87	218,14	12,46	199	0,29	37
Even	1,5	3	14,86	322,24	12,46	199	0,29	37
Even	1,5	4	15,37	371,38	12,46	199	0,29	37
Even	1,5	5	15,95	417,35	12,46	199	0,29	37
Even	1,5	6	17,02	467,2	12,46	199	0,29	37
Even	1,5	7	17,97	519,4	12,46	199	0,29	37
Even	1,5	8	19,29	595,6	12,46	199	0,29	37
Even	1,5	9	20,14	651,45	12,46	199	0,29	37
Even	1,5	10	20,92	697,17	12,46	199	0,29	37
Even	1,5	11	21,91	754,54	12,46	199	0,29	37
Even	1,5	12	22,61	808,13	12,46	199	0,29	37
Even	1,5	13	23,32	852,89	12,46	199	0,29	37
Even	1,5	14	23,97	909,98	12,46	199	0,29	37
Even	1,5	15	24,63	953,84	12,46	199	0,29	37
Even	1,5	16	25,26	1006,06	12,46	199	0,29	37
Even	1,5	17	25,85	1048,56	12,46	199	0,29	37
Even	1,5	18	26,45	1091,5	12,46	199	0,29	37
Even	1,5	19	27,22	1156,88	12,46	199	0,29	37
Even	1,5	20	27,78	1203,63	12,46	199	0,29	37
Even	1,5	21	28,32	1249,91	12,46	199	0,29	37
Even	1,5	22	28,85	1300,59	12,46	199	0,29	37
Even	1,5	23	29,36	1342,01	12,46	199	0,29	37
Even	1,5	24	29,87	1392,22	12,46	199	0,29	37
Even	1,5	25	30,56	1465,83	12,46	199	0,29	37
Even	2,5	1	11,58	220,05	7,63	188	0,3	40
Even	2,5	2	12,97	305,55	7,63	188	0,3	40
Even	2,5	3	18,37	459,7	7,63	188	0,3	40
Even	2,5	4	19,07	537,81	7,63	188	0,3	40
Even	2,5	5	19,86	613,18	7,63	188	0,3	40
Even	2,5	6	21,31	695,39	7,63	188	0,3	40
Even	2,5	7	22,59	779,2	7,63	188	0,3	40
Even	2,5	8	24,23	892	7,63	188	0,3	40
Even	2,5	9	25,39	979,2	7,63	188	0,3	40
Even	2,5	10	26,44	1055,81	7,63	188	0,3	40
Even	2,5	11	27,71	1147,15	7,63	188	0,3	40
Even	2,5	12	28,66	1231,29	7,63	188	0,3	40
Even	2,5	13	29,62	1306,59	7,63	188	0,3	40
Even	2,5	14	30,51	1393,9	7,63	188	0,3	40
Even	2,5	15	31,4	1467,99	7,63	188	0,3	40
Even	2,5	16	32,25	1550,27	7,63	188	0,3	40
Even	2,5	17	33,05	1622,51	7,63	188	0,3	40
Even	2,5	18	33,87	1695,35	7,63	188	0,3	40
Even	2,5	19	34,84	1794,37	7,63	188	0,3	40
Even	2,5	20	35,6	1870,8	7,63	188	0,3	40
Even	2,5	21	36,32	1946,6	7,63	188	0,3	40
Even	2,5	22	37,05	2026,8	7,63	188	0,3	40
Even	2,5	23	37,74	2097,57	7,63	188	0,3	40
Even	2,5	24	38,43	2177,14	7,63	188	0,3	40
Even	2,5	25	39,21	2287,67	7,63	188	0,3	40
suits	0,5	1	8,8	127,59	37,08	150	0,34	55
suits	0,5	2	10,88	171,28	37,08	150	0,34	55
suits	0,5	3	12,15	225,84	37,08	150	0,34	55
suits	0,5	4	13,44	263,96	37,08	150	0,34	55
suits	0,5	5	14,3	294,42	37,08	150	0,34	55
suits	0,5	6	15,2	323,71	37,08	150	0,34	55
suits	0,5	7	16,01	355,91	37,08	150	0,34	55
suits	0,5	8	17,19	409,04	37,08	150	0,34	55
suits	0,5	9	17,91	445,01	37,08	150	0,34	55
suits	0,5	10	18,58	471,22	37,08	150	0,34	55
suits	0,5	11	19,44	507,05	37,08	150	0,34	55
suits	0,5	12	20,06	541,43	37,08	150	0,34	55
suits	0,5	13	20,64	566,63	37,08	150	0,34	55
suits	0,5	14	21,2	604,57	37,08	150	0,34	55
suits	0,5	15	21,75	629,14	37,08	150	0,34	55
suits	0,5	16	22,28	662,17	37,08	150	0,34	55
suits	0,5	17	22,79	685,91	37,08	150	0,34	55
suits	0,5	18	23,25	709,29	37,08	150	0,34	55
suits	0,5	19	23,99	753,93	37,08	150	0,34	55
suits	0,5	20	24,34	780,6	37,08	150	0,34	55
suits	0,5	21	24,87	808,84	37,08	150	0,34	55
suits	0,5	22	25,22	839,75	37,08	150	0,34	55
suits	0,5	23	25,75	863,42	37,08	150	0,34	55
suits	0,5	24	26,1	894,16	37,08	150	0,34	55
suits	0,5	25	27,05	947,61	37,08	150	0,34	55
suits	0,75	1	9,25	143,03	25,24	169	0,32	47
suits	0,75	2	11,58	197,55	25,24	169	0,32	47
suits	0,75	3	13	264,26	25,24	169	0,32	47
suits	0,75	4	14,44	312,01	25,24	169	0,32	47
suits	0,75	5	15,41	351,72	25,24	169	0,32	47
suits	0,75	6	16,41	390,65	25,24	169	0,32	47
suits	0,75	7	17,32	432,31	25,24	169	0,32	47
suits	0,75	8	18,59	496,21	25,24	169	0,32	47
suits	0,75	9	19,4	541,55	25,24	169	0,32	47
suits	0,75	10	20,15	577,03	25,24	169	0,32	47
suits	0,75	11	21,09	622,94	25,24	169	0,32	47
suits	0,75	12	21,78	666,5	25,24	169	0,32	47
suits	0,75	13	22,43	700,84	25,24	169	0,32	47
suits	0,75	14	23,06	747,88	25,24	169	0,32	47
suits	0,75	15	23,67	781,51	25,24	169	0,32	47
suits	0,75	16	24,26	823,57	25,24	169	0,32	47
suits	0,75	17	24,84	856,28	25,24	169	0,32	47
suits	0,75	18	25,35	888,59	25,24	169	0,32	47
suits	0,75	19	26,15	943,28	25,24	169	0,32	47
suits	0,75	20	26,54	978,75	25,24	169	0,32	47
suits	0,75	21	27,14	1015,97	25,24	169	0,32	47
suits	0,75	22	27,53	1055,65	25,24	169	0,32	47
suits	0,75	23	28,12	1088,28	25,24	169	0,32	47
suits	0,75	24	28,52	1127,77	25,24	169	0,32	47
suits	0,75	25	29,53	1192,45	25,24	169	0,32	47
suits	1	1	9,64	157,25	18,64	180	0,31	43
suits	1	2	12,18	222,09	18,64	180	0,31	43
suits	1	3	13,72	300,25	18,64	180	0,31	43
suits	1	4	15,29	357,31	18,64	180	0,31	43
suits	1	5	16,35	405,99	18,64	180	0,31	43
suits	1	6	17,45	454,22	18,64	180	0,31	43
suits	1	7	18,43	505,04	18,64	180	0,31	43
suits	1	8	19,78	579,21	18,64	180	0,31	43
suits	1	9	20,66	633,65	18,64	180	0,31	43
suits	1	10	21,48	678,12	18,64	180	0,31	43
suits	1	11	22,48	733,7	18,64	180	0,31	43
suits	1	12	23,24	786,18	18,64	180	0,31	43
suits	1	13	23,95	829,42	18,64	180	0,31	43
suits	1	14	24,63	885,3	18,64	180	0,31	43
suits	1	15	25,3	927,75	18,64	180	0,31	43
suits	1	16	25,95	978,61	18,64	180	0,31	43
suits	1	17	26,57	1020,06	18,64	180	0,31	43
suits	1	18	27,13	1061,08	18,64	180	0,31	43
suits	1	19	27,99	1125,43	18,64	180	0,31	43
suits	1	20	28,42	1169,49	18,64	180	0,31	43
suits	1	21	29,06	1215,45	18,64	180	0,31	43
suits	1	22	29,49	1263,71	18,64	180	0,31	43
suits	1	23	30,14	1305,08	18,64	180	0,31	43
suits	1	24	30,57	1353,13	18,64	180	0,31	43
suits	1	25	31,63	1428,47	18,64	180	0,31	43
suits	1,5	1	10,24	181,71	12,46	199	0,29	37
suits	1,5	2	13,11	264,85	12,46	199	0,29	37
suits	1,5	3	14,86	363,11	12,46	199	0,29	37
suits	1,5	4	16,64	436,88	12,46	199	0,29	37
suits	1,5	5	17,83	501,76	12,46	199	0,29	37
suits	1,5	6	19,07	566,72	12,46	199	0,29	37
suits	1,5	7	20,18	634,02	12,46	199	0,29	37
suits	1,5	8	21,65	726,42	12,46	199	0,29	37
suits	1,5	9	22,65	797,25	12,46	199	0,29	37
suits	1,5	10	23,57	857,94	12,46	199	0,29	37
suits	1,5	11	24,68	930,82	12,46	199	0,29	37
suits	1,5	12	25,53	999,44	12,46	199	0,29	37
suits	1,5	13	26,33	1058,74	12,46	199	0,29	37
suits	1,5	14	27,11	1130,61	12,46	199	0,29	37
suits	1,5	15	27,86	1189,03	12,46	199	0,29	37
suits	1,5	16	28,59	1255,8	12,46	199	0,29	37
suits	1,5	17	29,3	1313,08	12,46	199	0,29	37
suits	1,5	18	29,93	1369,88	12,46	199	0,29	37
suits	1,5	19	30,87	1451,51	12,46	199	0,29	37
suits	1,5	20	31,35	1511,17	12,46	199	0,29	37
suits	1,5	21	32,08	1572,98	12,46	199	0,29	37
suits	1,5	22	32,57	1636,81	12,46	199	0,29	37
suits	1,5	23	33,3	1694	12,46	199	0,29	37
suits	1,5	24	33,79	1757,6	12,46	199	0,29	37
suits	1,5	25	34,93	1851,79	12,46	199	0,29	37
suits	2,5	1	12,11	246,96	7,63	188	0,3	40
suits	2,5	2	16	376,59	7,63	188	0,3	40
suits	2,5	3	18,37	526,66	7,63	188	0,3	40
suits	2,5	4	20,78	642,01	7,63	188	0,3	40
suits	2,5	5	22,4	746,88	7,63	188	0,3	40
suits	2,5	6	24,08	853,42	7,63	188	0,3	40
suits	2,5	7	25,59	961,56	7,63	188	0,3	40
suits	2,5	8	27,43	1100,18	7,63	188	0,3	40
suits	2,5	9	28,78	1211,53	7,63	188	0,3	40
suits	2,5	10	30,03	1312,29	7,63	188	0,3	40
suits	2,5	11	31,46	1428,52	7,63	188	0,3	40
suits	2,5	12	32,62	1536,86	7,63	188	0,3	40
suits	2,5	13	33,71	1635,74	7,63	188	0,3	40
suits	2,5	14	34,76	1746,95	7,63	188	0,3	40
suits	2,5	15	35,78	1844,62	7,63	188	0,3	40
suits	2,5	16	36,77	1950,47	7,63	188	0,3	40
suits	2,5	17	37,73	2046,61	7,63	188	0,3	40
suits	2,5	18	38,58	2142,08	7,63	188	0,3	40
suits	2,5	19	39,78	2266,99	7,63	188	0,3	40
suits	2,5	20	40,44	2364,78	7,63	188	0,3	40
suits	2,5	21	41,43	2465,49	7,63	188	0,3	40
suits	2,5	22	42,09	2567,36	7,63	188	0,3	40
suits	2,5	23	43,08	2663,36	7,63	188	0,3	40
suits	2,5	24	43,74	2764,93	7,63	188	0,3	40
suits	2,5	25	45,15	2907,22	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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