Instrumentation Cable Shielded with Steel Tape (BF) / Braid (TA) 300V NBR 10300

Shielded instrumentation cable with steel tape and braid.

Instrumentation Cable; Shielded with Steel Tape and Braid; Max. 2,50 mm²; 300 V; 1 to 56 pairs or triples; Numbered Conductors; PVC / PVC / PVC; Flame Retardant; +70°C

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Instrumentation Cable Shielded with Steel Tape (BF) / Braid (TA) 300V NBR 10300

Number of Drivers:

1

2

3

4

5

6

7

8

10

12

14

15

16

18

20

22

24

25

26

28

30

32

34

35

36

38

40

42

Construction:

By

Terna

Quadra

Section (mm²):

0,50

0,75

1,00

1,50

2,50

Clean

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BF TA Instrumentation Cable: Maximum Protection for Your IndustryDeveloped for the secure transmission of signals in automation and control. This cable guarantees complete integrity and protection against interference, ensuring the precision and efficiency your processes demand.

Complete Protection: Shielding and steel mesh against interference and damage.
High Precision Signal: Pure copper conductors for maximum data fidelity.
Robust and Reliable: Flexible, flame-retardant, and highly resistant to moisture, chemicals, and UV rays.
Wide Industrial Application: Digital signals, analog signals, and the HART protocol.
Certified Quality: A domestically produced product that meets NBR 10300 standards, guaranteeing a safe and long-lasting investment.

PRODUCT DESIGN

Stranded conductor made of bare electrolytic copper wires, soft temper, stranding class 2 NBR NM 280.
Insulation made of thermoplastic compound based on polyvinyl chloride (PVC/A).
Meeting of drivers in pairs, trios or quartets.
Twist pitch: 50 to 65mm
Separator made of polyester tape and collective shielding made of aluminized polyester tape, with a flexible drain conductor of 0,5 mm² cross-section, formed by tinned electrolytic copper wires.
Communication cable consisting of a stranded conductor with a cross-section of 0,50 mm², insulation in (PVC/A), blue color (when applied).
Intermediate layer made of thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Galvanized steel wire mesh.
Thermoplastic compound covering based on polyvinyl chloride (PVC/ST1).

DETAILS

Benefits

Superior signal protection: Effective shielding against electromagnetic interference and crosstalk.
High mechanical strength: Steel mesh that protects against impacts and external damage.
Durability in industries: Flexible compound resistant to moisture and UV rays.
Fire safety: Flame-retardant and self-extinguishing properties, increasing safety.
Reliable transmission: Pure copper conductors for low resistance and signal loss.
Excellent flexibility: Construction that maintains flexibility for easy installation.
Wide Compatibility: Ideal for analog (4-20mA), digital, and Hart protocol signals.
Certified quality: Produced in accordance with technical standard NBR 10300.
Robust coverage: PVC coating for protection in various industrial environments.
Safe operation: Designed for fixed installations with an insulation voltage of 300V.

Applications

Automation systems: Transmission of digital and analog signals in industrial processes.
Instrumentation and control: Point-to-point connections in measurement and control loops.
Hart communication networks: Data transmission for smart field instruments.
Sensor circuits: Reliable connection for different types of industrial sensors.
Panel power supply: Safe energization of conventional or electronic relays.
Industrial meters: Interconnection of equipment and meters in production plants.
Environments with electrical noise: Installations that require maximum protection against EMI interference.
Process plants: General use in the chemical, petrochemical, and manufacturing industries.
Installations with mechanical hazards: Cable routing in locations subject to impacts and damage.
Supervisory systems: Sending field data to PLCs and SCADA systems.

TECHNICAL DATA

General information
Brand	INNOVCABLE
Product type	BF TA 300V instrumentation cable.
Electrical Parameters
Insulation Voltage	300V
Routine Tests	Electrical resistance of the conductor at 20°C, Alternating current voltage, Insulation resistance.
Protocols Fulfilled	Hart protocol (4-20mA), digital and point-to-point instrumentation.
Product Design
Conductor Material	Bare electrolytic copper wires, soft temper. Tin-plated copper optional.
Driver Class	Class 5 stringing. Class 2 optional.
Conductor Composition	100% Electrolytic Copper - 99,90% minimum pure (*including Silver).
Base Material for Vein Isolation	Thermoplastic compound based on polyvinyl chloride (PVC/A).
Insulation Material Options	PVC/E (105°C), XLPE (90°C or 125°C), HEPR (90°C), PE (80°C).
Drivers' Meeting	Pairs, trios, or quads.
Twisting Step	50 to 65 mm.
Separator	Polyester tape.
Collective Shielding	Aluminized polyester tape with a flexible 0,5 mm² tinned electrolytic copper drain conductor.
Mechanical Protection	Galvanized steel wire mesh.
Communication Cable	Stranded conductor of 0,50mm² with (PVC/A) insulation, blue color (when applied).
Intermediate Cover Base Material	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Base Material for the External Covering	Thermoplastic compound based on polyvinyl chloride (PVC/ST1).
Coverage Material Options	PE, PVC/ST2, special PVC resistant to oils, greases and other chemicals, LSZH (non-halogenated polyolefin compound).
Road Identification	Pairs: Black and White. Suits: Black, White, and Red.
Product characteristics
Application Area	Fixed installations, analog (4-20mA) and digital signal transmission, point-to-point instrumentation, Hart protocol, connections of various sensors and meters, power supply for conventional and electronic relays in industrial environments.
Protection against interference	Protection against external electromagnetic interference and immunity against crosstalk.
Mechanical Protection	Resistance to impacts and mechanical damage due to the galvanized steel mesh.
Flexibility	Flexible.
Maximum Temperature in the Conductor	70°C in continuous operation (PVC/A).
Flame retardant	Flame retardant and self-extinguishing.
UV resistant	Yes, it is UV resistant.
Chemical resistant	Yes, it is resistant to chemicals and moisture.
Applicable Standards
ABNT/MERCOSUR	NM-280 and NM-IEC 60228
ABNT	NBR 10300, NBR 6812, NBR 6251
Flame Propagation Test	NBR NM IEC 60332-3-23, category B

DIMENSIONAL TABLE

Nominal Section (mm²)	Type	Number of Pairs/Triples	External Diameter (mm)	Nominal Weight (Kg/Km)	Maximum Electrical Resistance (Ω/km)	Capacitance (nF/km)	Inductance (mH/km)	Insulation Resistance (MΩ/km at 20°C)
0,5	Even	1	8,93	121,48	37,08	150	0,34	55
0,5	Even	2	9,76	151,18	37,08	150	0,34	55
0,5	Even	3	12,99	218,52	37,08	150	0,34	55
0,5	Even	4	13,41	241,74	37,08	150	0,34	55
0,5	Even	5	13,88	265,88	37,08	150	0,34	55
0,5	Even	6	14,75	296,2	37,08	150	0,34	55
0,5	Even	7	15,52	324,97	37,08	150	0,34	55
0,5	Even	8	16,67	370,69	37,08	150	0,34	55
0,5	Even	9	17,36	398,97	37,08	150	0,34	55
0,5	Even	10	17,99	426,26	37,08	150	0,34	55
0,5	Even	11	18,83	463,53	37,08	150	0,34	55
0,5	Even	12	19,4	490,14	37,08	150	0,34	55
0,5	Even	13	19,97	516,74	37,08	150	0,34	55
0,5	Even	14	20,51	542,66	37,08	150	0,34	55
0,5	Even	15	21,04	568,58	37,08	150	0,34	55
0,5	Even	16	21,55	594,16	37,08	150	0,34	55
0,5	Even	17	22,03	619,06	37,08	150	0,34	55
0,5	Even	18	22,52	644,31	37,08	150	0,34	55
0,5	Even	19	23,18	681,18	37,08	150	0,34	55
0,5	Even	20	23,84	705,98	37,08	150	0,34	55
0,5	Even	21	24,07	730,43	37,08	150	0,34	55
0,5	Even	22	24,5	754,89	37,08	150	0,34	55
0,5	Even	23	24,92	778,99	37,08	150	0,34	55
0,5	Even	24	25,33	803,09	37,08	150	0,34	55
0,5	Even	25	25,97	851,17	37,08	150	0,34	55
0,75	Even	1	9,35	133,93	25,24	169	0,32	47
0,75	Even	2	10,27	170,83	25,24	169	0,32	47
0,75	Even	3	13,85	249,43	25,24	169	0,32	47
0,75	Even	4	14,3	279,16	25,24	169	0,32	47
0,75	Even	5	14,83	309,92	25,24	169	0,32	47
0,75	Even	6	15,79	347,51	25,24	169	0,32	47
0,75	Even	7	16,64	383,39	25,24	169	0,32	47
0,75	Even	8	17,87	437,44	25,24	169	0,32	47
0,75	Even	9	18,63	472,77	25,24	169	0,32	47
0,75	Even	10	19,33	507,01	25,24	169	0,32	47
0,75	Even	11	20,24	551,99	25,24	169	0,32	47
0,75	Even	12	20,87	585,47	25,24	169	0,32	47
0,75	Even	13	21,5	618,95	25,24	169	0,32	47
0,75	Even	14	22,09	651,67	25,24	169	0,32	47
0,75	Even	15	22,68	684,39	25,24	169	0,32	47
0,75	Even	16	23,25	716,74	25,24	169	0,32	47
0,75	Even	17	23,77	748,33	25,24	169	0,32	47
0,75	Even	18	24,32	780,3	25,24	169	0,32	47
0,75	Even	19	25,03	824,83	25,24	169	0,32	47
0,75	Even	20	25,55	856,31	25,24	169	0,32	47
0,75	Even	21	26,01	887,41	25,24	169	0,32	47
0,75	Even	22	26,49	918,5	25,24	169	0,32	47
0,75	Even	23	26,95	949,21	25,24	169	0,32	47
0,75	Even	24	27,41	979,92	25,24	169	0,32	47
0,75	Even	25	28,07	1036,49	25,24	169	0,32	47
1	Even	1	9,71	145,25	18,64	180	0,31	43
1	Even	2	10,7	189,03	18,64	180	0,31	43
1	Even	3	14,57	277,93	18,64	180	0,31	43
1	Even	4	15,06	313,95	18,64	180	0,31	43
1	Even	5	15,63	351,07	18,64	180	0,31	43
1	Even	6	16,67	395,59	18,64	180	0,31	43
1	Even	7	17,59	438,26	18,64	180	0,31	43
1	Even	8	18,88	500,15	18,64	180	0,31	43
1	Even	9	19,71	542,22	18,64	180	0,31	43
1	Even	10	20,47	583,11	18,64	180	0,31	43
1	Even	11	21,43	635,39	18,64	180	0,31	43
1	Even	12	22,12	675,45	18,64	180	0,31	43
1	Even	13	22,8	715,53	18,64	180	0,31	43
1	Even	14	23,44	754,78	18,64	180	0,31	43
1	Even	15	24,08	794,03	18,64	180	0,31	43
1	Even	16	24,69	832,88	18,64	180	0,31	43
1	Even	17	25,26	870,91	18,64	180	0,31	43
1	Even	18	25,85	909,35	18,64	180	0,31	43
1	Even	19	26,6	961,12	18,64	180	0,31	43
1	Even	20	27,14	999,03	18,64	180	0,31	43
1	Even	21	27,66	1036,52	18,64	180	0,31	43
1	Even	22	28,18	1074,02	18,64	180	0,31	43
1	Even	23	28,68	1111,09	18,64	180	0,31	43
1	Even	24	29,17	1148,16	18,64	180	0,31	43
1	Even	25	29,65	2492,96	18,64	180	0,31	43
1,5	Even	1	10,27	164,45	12,46	199	0,29	37
1,5	Even	2	11,37	220,44	12,46	199	0,29	37
1,5	Even	3	15,71	326,95	12,46	199	0,29	37
1,5	Even	4	16,26	374,24	12,46	199	0,29	37
1,5	Even	5	16,89	422,78	12,46	199	0,29	37
1,5	Even	6	18,06	479,59	12,46	199	0,29	37
1,5	Even	7	19,09	534,34	12,46	199	0,29	37
1,5	Even	8	20,48	609,94	12,46	199	0,29	37
1,5	Even	9	21,41	664,02	12,46	199	0,29	37
1,5	Even	10	22,25	716,77	12,46	199	0,29	37
1,5	Even	11	23,31	781,92	12,46	199	0,29	37
1,5	Even	12	24,07	833,75	12,46	199	0,29	37
1,5	Even	13	24,84	885,59	12,46	199	0,29	37
1,5	Even	14	25,55	936,51	12,46	199	0,29	37
1,5	Even	15	26,26	987,43	12,46	199	0,29	37
1,5	Even	16	26,95	1037,89	12,46	199	0,29	37
1,5	Even	17	27,59	1087,45	12,46	199	0,29	37
1,5	Even	18	28,25	1137,45	12,46	199	0,29	37
1,5	Even	19	29,06	1202,03	12,46	199	0,29	37
1,5	Even	20	29,67	1251,45	12,46	199	0,29	37
1,5	Even	21	30,25	1300,4	12,46	199	0,29	37
1,5	Even	22	30,83	1349,34	12,46	199	0,29	37
1,5	Even	23	31,39	1397,82	12,46	199	0,29	37
1,5	Even	24	31,94	1446,3	12,46	199	0,29	37
1,5	Even	25	32,65	1524,75	12,46	199	0,29	37
2,5	Even	1	11,58	214,94	7,63	188	0,3	40
2,5	Even	2	12,96	298,8	7,63	188	0,3	40
2,5	Even	3	18,37	450,64	7,63	188	0,3	40
2,5	Even	4	19,06	522,8	7,63	188	0,3	40
2,5	Even	5	19,85	596,63	7,63	188	0,3	40
2,5	Even	6	21,3	681,61	7,63	188	0,3	40
2,5	Even	7	22,59	763,8	7,63	188	0,3	40
2,5	Even	8	24,23	872,12	7,63	188	0,3	40
2,5	Even	9	25,38	953,41	7,63	188	0,3	40
2,5	Even	10	26,43	1032,91	7,63	188	0,3	40
2,5	Even	11	27,7	1128,09	7,63	188	0,3	40
2,5	Even	12	28,65	1206,36	7,63	188	0,3	40
2,5	Even	13	29,61	1284,62	7,63	188	0,3	40
2,5	Even	14	30,5	1361,67	7,63	188	0,3	40
2,5	Even	15	31,39	1438,71	7,63	188	0,3	40
2,5	Even	16	32,25	1515,13	7,63	188	0,3	40
2,5	Even	17	33,04	1590,33	7,63	188	0,3	40
2,5	Even	18	33,86	1666,14	7,63	188	0,3	40
2,5	Even	19	34,83	1760,49	7,63	188	0,3	40
2,5	Even	20	35,59	1835,52	7,63	188	0,3	40
2,5	Even	21	36,31	1909,9	7,63	188	0,3	40
2,5	Even	22	37,04	1984,29	7,63	188	0,3	40
2,5	Even	23	37,73	2058,04	7,63	188	0,3	40
2,5	Even	24	38,42	2131,8	7,63	188	0,3	40
2,5	Even	25	39,21	2243,65	7,63	188	0,3	40
0,5	suits	1	8,79	123,9	37,08	150	0,34	55
0,5	suits	2	10,87	165,64	37,08	150	0,34	55
0,5	suits	3	12,14	217,33	37,08	150	0,34	55
0,5	suits	4	13,43	254,31	37,08	150	0,34	55
0,5	suits	5	14,29	283,87	37,08	150	0,34	55
0,5	suits	6	15,19	312	37,08	150	0,34	55
0,5	suits	7	16	343,17	37,08	150	0,34	55
0,5	suits	8	17,18	395,32	37,08	150	0,34	55
0,5	suits	9	17,9	430,36	37,08	150	0,34	55
0,5	suits	10	18,57	455,71	37,08	150	0,34	55
0,5	suits	11	19,43	490,7	37,08	150	0,34	55
0,5	suits	12	20,05	524,3	37,08	150	0,34	55
0,5	suits	13	20,63	548,74	37,08	150	0,34	55
0,5	suits	14	21,2	585,97	37,08	150	0,34	55
0,5	suits	15	21,74	609,82	37,08	150	0,34	55
0,5	suits	16	22,27	642,17	37,08	150	0,34	55
0,5	suits	17	22,78	665,27	37,08	150	0,34	55
0,5	suits	18	23,24	688,02	37,08	150	0,34	55
0,5	suits	19	23,98	732,02	37,08	150	0,34	55
0,5	suits	20	24,33	758,17	37,08	150	0,34	55
0,5	suits	21	24,86	785,77	37,08	150	0,34	55
0,5	suits	22	25,21	816,17	37,08	150	0,34	55
0,5	suits	23	25,74	839,22	37,08	150	0,34	55
0,5	suits	24	26,09	869,46	37,08	150	0,34	55
0,5	suits	25	27,04	922,4	37,08	150	0,34	55
0,75	suits	1	9,24	138,73	25,24	169	0,32	47
0,75	suits	2	11,57	191,05	25,24	169	0,32	47
0,75	suits	3	12,99	254,57	25,24	169	0,32	47
0,75	suits	4	14,43	301,03	25,24	169	0,32	47
0,75	suits	5	15,4	339,74	25,24	169	0,32	47
0,75	suits	6	16,41	377,37	25,24	169	0,32	47
0,75	suits	7	17,31	417,87	25,24	169	0,32	47
0,75	suits	8	18,58	480,67	25,24	169	0,32	47
0,75	suits	9	19,39	524,98	25,24	169	0,32	47
0,75	suits	10	20,14	559,5	25,24	169	0,32	47
0,75	suits	11	21,08	604,46	25,24	169	0,32	47
0,75	suits	12	21,77	647,15	25,24	169	0,32	47
0,75	suits	13	22,42	680,64	25,24	169	0,32	47
0,75	suits	14	23,05	726,88	25,24	169	0,32	47
0,75	suits	15	23,66	759,71	25,24	169	0,32	47
0,75	suits	16	24,26	801,01	25,24	169	0,32	47
0,75	suits	17	24,83	833	25,24	169	0,32	47
0,75	suits	18	25,34	864,61	25,24	169	0,32	47
0,75	suits	19	26,14	918,58	25,24	169	0,32	47
0,75	suits	20	26,54	953,46	25,24	169	0,32	47
0,75	suits	21	27,13	989,96	25,24	169	0,32	47
0,75	suits	22	27,52	1029,07	25,24	169	0,32	47
0,75	suits	23	28,11	1061,01	25,24	169	0,32	47
0,75	suits	24	28,51	1099,94	25,24	169	0,32	47
0,75	suits	25	29,52	1164,05	25,24	169	0,32	47
1	suits	1	9,63	152,44	18,64	180	0,31	43
1	suits	2	12,17	214,88	18,64	180	0,31	43
1	suits	3	13,72	289,55	18,64	180	0,31	43
1	suits	4	15,29	345,2	18,64	180	0,31	43
1	suits	5	16,34	392,79	18,64	180	0,31	43
1	suits	6	17,44	439,61	18,64	180	0,31	43
1	suits	7	18,43	489,16	18,64	180	0,31	43
1	suits	8	19,77	562,13	18,64	180	0,31	43
1	suits	9	20,65	615,44	18,64	180	0,31	43
1	suits	10	21,47	658,87	18,64	180	0,31	43
1	suits	11	22,48	713,41	18,64	180	0,31	43
1	suits	12	23,23	764,95	18,64	180	0,31	43
1	suits	13	23,94	807,26	18,64	180	0,31	43
1	suits	14	24,63	862,26	18,64	180	0,31	43
1	suits	15	25,29	903,85	18,64	180	0,31	43
1	suits	16	25,94	953,87	18,64	180	0,31	43
1	suits	17	26,56	994,54	18,64	180	0,31	43
1	suits	18	27,12	1034,79	18,64	180	0,31	43
1	suits	19	27,98	1098,35	18,64	180	0,31	43
1	suits	20	28,41	1141,77	18,64	180	0,31	43
1	suits	21	29,05	1186,96	18,64	180	0,31	43
1	suits	22	29,48	1234,6	18,64	180	0,31	43
1	suits	23	30,13	1275,2	18,64	180	0,31	43
1	suits	24	30,56	1322,65	18,64	180	0,31	43
1	suits	25	31,62	1397,36	18,64	180	0,31	43
1,5	suits	1	10,23	176,08	12,46	199	0,29	37
1,5	suits	2	13,1	256,52	12,46	199	0,29	37
1,5	suits	3	14,85	350,82	12,46	199	0,29	37
1,5	suits	4	16,63	423	12,46	199	0,29	37
1,5	suits	5	17,82	486,65	12,46	199	0,29	37
1,5	suits	6	19,06	550,01	12,46	199	0,29	37
1,5	suits	7	20,18	615,88	12,46	199	0,29	37
1,5	suits	8	21,64	706,93	12,46	199	0,29	37
1,5	suits	9	22,64	776,47	12,46	199	0,29	37
1,5	suits	10	23,56	835,99	12,46	199	0,29	37
1,5	suits	11	24,67	907,7	12,46	199	0,29	37
1,5	suits	12	25,52	975,24	12,46	199	0,29	37
1,5	suits	13	26,32	1033,5	12,46	199	0,29	37
1,5	suits	14	27,1	1104,38	12,46	199	0,29	37
1,5	suits	15	27,86	1161,82	12,46	199	0,29	37
1,5	suits	16	28,58	1227,64	12,46	199	0,29	37
1,5	suits	17	29,29	1284,04	12,46	199	0,29	37
1,5	suits	18	29,92	1339,97	12,46	199	0,29	37
1,5	suits	19	30,86	1420,71	12,46	199	0,29	37
1,5	suits	20	31,35	1479,64	12,46	199	0,29	37
1,5	suits	21	32,08	1540,58	12,46	199	0,29	37
1,5	suits	22	32,56	1603,7	12,46	199	0,29	37
1,5	suits	23	33,29	1660,03	12,46	199	0,29	37
1,5	suits	24	33,78	1722,94	12,46	199	0,29	37
1,5	suits	25	34,93	1816,43	12,46	199	0,29	37
2,5	suits	1	12,1	238,85	7,63	188	0,3	40
2,5	suits	2	15,99	364,81	7,63	188	0,3	40
2,5	suits	3	18,37	509,53	7,63	188	0,3	40
2,5	suits	4	20,77	622,72	7,63	188	0,3	40
2,5	suits	5	22,39	725,92	7,63	188	0,3	40
2,5	suits	6	24,07	830,29	7,63	188	0,3	40
2,5	suits	7	25,59	936,49	7,63	188	0,3	40
2,5	suits	8	27,42	1073,27	7,63	188	0,3	40
2,5	suits	9	28,77	1182,89	7,63	188	0,3	40
2,5	suits	10	30,03	1282,05	7,63	188	0,3	40
2,5	suits	11	31,46	1396,7	7,63	188	0,3	40
2,5	suits	12	32,61	1503,59	7,63	188	0,3	40
2,5	suits	13	33,7	1601,05	7,63	188	0,3	40
2,5	suits	14	34,75	1710,91	7,63	188	0,3	40
2,5	suits	15	35,77	1807,26	7,63	188	0,3	40
2,5	suits	16	36,76	1911,83	7,63	188	0,3	40
2,5	suits	17	37,72	2006,76	7,63	188	0,3	40
2,5	suits	18	38,58	2101,07	7,63	188	0,3	40
2,5	suits	19	39,77	2224,76	7,63	188	0,3	40
2,5	suits	20	40,43	2321,57	7,63	188	0,3	40
2,5	suits	21	41,42	2421,09	7,63	188	0,3	40
2,5	suits	22	42,08	2522,01	7,63	188	0,3	40
2,5	suits	23	43,07	2616,85	7,63	188	0,3	40
2,5	suits	24	43,73	2717,48	7,63	188	0,3	40
2,5	suits	25	45,14	2858,82	7,63	188	0,3	40

Shipping and Delivery Times – FAQ

Q: How does product shipping work?

A: We ship throughout Brazil. We work with the Post Office (SEDEX and PAC) and several partner carriers. When you finalize your purchase, our system calculates and presents the best shipping options available for your zip code, based on the weight and dimensions of your order.

Q: What is the delivery time for my order?

A: Our total delivery time is the sum of two stages: Availability Time + Carrier Time.

Availability Period:
- Products in Stock: If the product is in stock, it will be shipped within 2 business days.
- Products Made to Order: To ensure maximum quality and flexibility, many of our cables are made to order . In these cases, the production and shipping time is 15 business days.
Carrier's deadline:
- This is the time it takes for the shipping to reach you after we dispatch it. This timeframe is shown when calculating shipping costs in your shopping cart.

Therefore, for a product that is in production, the total estimated delivery time will be 15 business days plus the shipping time.

Q: Why the 15 business day production lead time? What if there are delays?

A: Our on-demand production model allows us to offer superior industrial-quality cables, in the exact length you need, and at extremely competitive prices. As a manufacturing unit, our production process involves several variables, such as receiving raw materials and operating complex machinery. We understand that unforeseen events can occur. Should any event arise that could impact the 15-business-day timeframe, our team will proactively contact you to keep you informed of the new schedule. We are committed to complete transparency throughout the entire process.

Q: Can I cancel an order that is already in production?

A: For products manufactured on demand (make-to-order model), we do not accept cancellations once the order enters our production line. This is because, to ensure speed and competitive pricing, the raw materials for your cable are separated and allocated, and the manufacturing process begins immediately after payment confirmation. Please review your order carefully before finalizing it. If you have any questions, please contact our team.

Shipping Costs

Q: How is the shipping cost calculated?

A: The value is automatically calculated in your shopping cart, based on the total weight of the products, the dimensions of the packaging, and the destination zip code entered.

Q: Do you offer free shipping?

A: We don't currently have a fixed free shipping policy. Occasionally, we may run specific promotions. The most accurate way to check the cost for your location is to add the desired products and your zip code to your cart.

Warranty and Returns

Q: What is the return and exchange policy?

A: According to our policy and the Consumer Protection Code, we accept returns due to buyer's remorse or manufacturing defects within 7 (seven) calendar days of receiving the product. To initiate the process, please contact our Customer Service Center via email. ecommerce@innovcable. Com.br Please provide the order number and reason for the return. The product must be returned in its original packaging, undamaged and showing no signs of misuse. We emphasize that this return policy remains valid and unchanged after receipt.

Q: Do the products have a warranty?

A: Yes. All cables in our product line are guaranteed against manufacturing defects. The specific warranty period can be found on each product page. The warranty does not cover damage caused by incorrect installation, misuse, or natural wear and tear from use.

Loading and Transportation

1. When lifting with a crane, the correct rope must be used, attached to an axle located in the center of the coil.

* Heads up:
– Move it as close to the ground as possible.
Move slowly and, once in the correct position, do not stop abruptly.

2- In the case of a forklift, the drums must not be damaged by the forklift.

* Heads up:
Place the coil in the center of the fork.
The width of the fork must be greater than the spool.

Transportation and unloading

✽ Precautions when handling cables:
• Do not cover the coils.
• Do not roll more than 20 m.
• Do not use sharp objects when moving.
• Do not roll a damaged coil.
• Do not roll on uneven surfaces.
• Do not store the coil near heaters or flammable materials.

Checks when handling cables – Storage

• Do not remove the protective materials and packaging that protect the reels and cables until they are used.
• Store in a protected or enclosed location to protect against damage from machinery.
• Store in a suitable, closed storage location for extended periods. (Coils and packaging should be kept in a dry place.)
• Seal both ends of the remaining cables on the reels using heat-shrink tubing to prevent moisture absorption.

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